PURPOSE AND OBJECTIVES 

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

EXPECTATIONS AND TASKS 

You are skilled in various methods of User experience Research. You act as an advocate for the user and can emphasize with different people’s needs and challenges. You are able to analyze these needs and challenges and translate them into recommendations for product interactions and experiences. You are open minded and curious, self-driven to solve problems and identify tasks autonomously, but also aspire to be a part of a collaborative and closely-knit team. You believe in the power of listening to your users to make product decisions, building on the ideas of others while bringing your unique perspective to projects. You seek to improve your research techniques through critique and iteration.

User Research supports development projects with methods (defined in UCD) and tools to deliver products with best in class user experience. User Research is focused on delivering end user focused input to create Use Cases, UI-Design and product design overall. Typically, they are working in a multi-functional team with UX Designers, Solution Management and Development in all stages of the development cycle.   As a member of the UX Enablement team, you will support User Research projects, and will get the opportunity to partake in User Research trainings and coaching for other SAP employees. You will be asked to plan, run, and evaluate your own studies, while learning from experienced colleagues. Your work environment will be creative, dynamic and fast paced. We are looking for driven candidates, that are eager to extend their skillset and able to pick up tasks, quickly.

EDUCATION AND QUALIFICATIONS

• Looking for a student with a degree of either (Engineering) Psychology/Human Computer Interaction/Cognitive Science/ Human factors Research 
• Preferably Students that can work in our Palo Alto Office

SKILLS AND COMPETENCIES

You can work across disciplines but draw from one of the following depths:

• Qualitative Research
• Quantitative Research
• Survey Design

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now_._

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company. SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Successful candidates might be required to undergo a background verification with an external vendor.

At SAP, we're not just shaping the future, we're creating it with a collaborative spirit, a drive for high performance, and a commitment to continuous learning. SAP's purpose is to help the world run better and improve people's lives with sustainability at the core. Our integrated applications connect all parts of a business into an intelligent suite on a fully digital platform. With the largest cloud portfolio on the market, world-class benefits, and recognition for your individual contributions, we're here to empower you to bring out your best.