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Junior Technical Writer Job

Learn more about SAP
SAP

SAP

Junior Technical Writer Job

Boulder, CO
Full Time
Paid
  • Responsibilities

    We are at the edge of a new era in customer experience. Customers’ expectations have never been higher – experience, privacy, quality, performance, global reach, etc. And they will only grow, as they should. The fever of effortless customer experience will soon peak and most executives have to eliminate customer efforts from “all” touchpoints.

    SAP is the only company that can enable enterprises to deliver to these requirements at scale. SAP C/4HANA is the most complete software offering, unlocking a world of digital innovation, customer value and growth that builds trusted relationships between brands and customers and creates customers for life. With SAP C/4HANA Foundation we have set out to design and deliver the invisible and immensely powerful technology layer of SAP C/4HANA. One that adapts and grows with our customers and partners as they undertake the journey of becoming Intelligent Enterprises. Born in the cloud, infused with open, intelligent and highly scalable technologies and designed for ultimate Customer Experience (CX).

    As part of a Scrum Team, you will help document an innovative Event-Based Data Distribution framework for the SAP Customer Experience Foundation. The product is a cloud-native solution built using Go and Angular as a loosely-coupled set of reusable data event services, providing greater resiliency, filtering based on payload, a replay of past events and scalable performance.

    As part of our team, you will have abundant opportunities to demonstrate your abilities and learn new skills.

     

    EXPECTATIONS AND TASKS

    Knowing that you just finished your university degree or just started your first job, we want to take you on board for an exciting journey of learning and personal growth. Accompanied by experienced colleagues and managers, you will embark on your professional career as part of an interdisciplinary team. This will allow you to hone your writing skills while picking up substantial knowledge about SAP´s products and processes and helping to shape the future of the cloud. 

    • Produce user-centric documentation
    • Review, research, and provide recommendations for the user interface texts
    • Interact confidently in a cross-functional team with developers and product owner, as well as other information developers and translators
    • Organize and structure content and information
    • Research and define technical and business terminology
  • Qualifications

    EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

    In the first place? An open mind! We build software that redefines the interaction of corporations – small and large – with their customers. We expect you to want to learn a lot of new and cool stuff. New technologies, methodologies, and ways to think out-of-the-box. Of course, we won’t abandon you in this task. Our promise to you is that we facilitate and support your learning with seasoned colleagues and mentors. Oh, yes, one more thing: We don’t only expect you to learn from us – we want YOU to share your fresh insights and ideas with us as well.

     

    Required skills

    • University degree; preferred in Technical Writing, IT, Business Studies, or a language-based university degree
    • Self-organized working style 
    • Excellent written and verbal communication skills
    • Constructive and open style of communication as a team player
    • Ability to explain complex concepts in a structured and understandable manner
    • Working to meet tight deadlines while keeping an eye on quality
    •  Keen to learn new skills and techniques
    • Fluent in English

     

    Preferred skills

    • Knowledge of documentation standards (e.g. DITA)
    • Knowledge of documentation tools like Adobe RobotHelp, Adobe FrameMaker or XML.

    WHAT YOU GET FROM US Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

    SAP'S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

    SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas:Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

    EOE AA M/F/VET/DISABILITY: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

    Successful candidates might be required to undergo a background verification with an external vendor.

  • Industry
    Computer Software
  • Fun Fact
    We serve 98 of the top 100 most valued brands in the world!
  • About Us

    SAP is one of the biggest business software companies in the world. We collaborate every day to help make the world run better and improve people's lives. Every day, we help companies and organizations of all sizes and industries to run their businesses profitably, to adapt continuously, and grow sustainably.