JOB DESCRIPTION

Job Title: Marketing Operations Manager

Location: US-Field

Function: Marketing

Position Type: Full-time

Position Level: Experienced

Xactly Corporation was founded to solve an important challenge: how to help people everywhere connect and unleash their human potential. Xactly delivers a first-of-its-kind, end-to-end Intelligent Revenue Platform that enables businesses to accelerate the digital transformation of their revenue operations (RevOps). Xactly pairs rich empirical data and purpose-built AI capabilities in one platform to advance the quality and scope of data-driven decision-making through the revenue lifecycle. Xactly empowers growing enterprises to effectively manage their revenue generation. Xactly's Intelligent Revenue Platform carries organizations through the full Revenue lifecycle by focusing on planning, territory and quota, incentives, and pipeline management and forecasting from initial strategy development through execution and prioritization of all aspects of revenue optimization. Harnessing the power of AI, Xactly's scalable, cloud-based platform combines great software with the industry's most comprehensive 16-year data set to give customers the trusted insights they need to improve sales performance and grow revenue.

THE OPPORTUNITY

As the Marketing Operations Manager at Xactly Corporation, you will champion the configuration, use, and adoption of the tools in our marketing tech stack. The ideal candidate will have a strong command of the solutions and vendors in the marketing tech space and will be comfortable proposing and executing strategies that optimize existing tools and processes. Furthermore, the ideal candidate will also possess a strong marketing operations skillset and be comfortable operationalizing marketing initiatives via enterprise marketing automation software. We are looking for a self-starter who is eager to make an impact in a fast-paced environment. The ideal candidate jumps at the opportunity to take the initiative and will have exceptional interpersonal and project management skills, working across multiple countries and time zones. At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we're challenged to think in different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life worldwide, and we believe our teams should reflect that to build strong and lasting relationships.

THE SKILLSET

• 3-5 years of experience in marketing operations, sales operations, or revenue operations with cross-functional project/program management experience
• 2+ years of hands-on SFDC admin experience
• Hands-on experience configuring and integrating common marketing tools such as attribution, ABM, lead routing, and data enrichment solutions
• Comfortable pulling reports and crafting dashboards in Salesforce
• Experience operationalizing marketing initiatives via SFDC and a marketing automation platform (i.e., Marketo or Pardot)
• HTML & CSS experience
• Self-starter who is eager to learn and make an impact
• Comfortable managing multiple high visibility projects with a demonstrated ability to meet deadlines.
• Demonstrable quantitative, analytical, and problem-solving skills
• A team player who can contribute both collaboratively in groups and autonomously
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities and deliver on time
• Strong communication skills, both written and verbal
• Working knowledge of MS Excel and G Suite

Within 1 month you'll:

• Meet with the Director of Marketing Operations to review our tech stack, reporting, quarterly, and half-year company goals, and discuss current projects the team is undertaking.
• Familiarize yourself with our core set of tools (ie: Marketo/Pardot and SFDC) and the nomenclature, filters, and parameters we use to discuss marketing performance with our stakeholders.
• Meet with marketing team leaders to discuss their team's priorities, tools used to manage their day-to-day, and document problems for which they're trying to solve.
• Meet with Sales Operations peers to learn about how both marketing and sales operations teams work together to achieve company goals, and where each team's responsibilities differ or overlap.
• Attend new hire orientation and a Product Boot Camp to learn about our suite of products and the problems our products help to solve.
• Meet with Lead Gen team managers and AE's to understand how they work day-to-day and what gaps they identify with their process and/or tools.

Within 3 months you'll:

• Manage your own suite of reports and processes to help support our Marketing or Lead Gen team.
• Take a training course or webinar to expand knowledge of how we can better leverage functionality that exists in our tools to simplify and improve current processes.
• Propose and document improvements to existing processes in collaboration with Sales Ops to ensure end-to-end implications of the project.
• Document and review roadmap of enhancements to our core tools which could include ideas on how to improve data quality and expand our current database.
• Troubleshoot lead routing, quality, workflow, and functionality issues as they are identified by you or other team members.

Within 6 months you'll:

• Develop a plan to implement and integrate industry best practices across marketing processes to Xactly systems.
• Evaluate and propose new tools to either add or replace existing tools in our tech stack to make marketing teams more efficient.
• Continue to take training courses or webinars on our core tools or on supporting tools in our tech stack.
• Establish and manage tactical, recurring, meetings with our campaign and content teams to ensure the proposed programs are executed and tracked according to the functionality of our systems.

Within 12 months you'll:

• Create a 12-month plan, both qualitative and quantitative, on how your contribution will help us work towards company goals.
• Manage and execute your own projects acting as an extension of our marketing operations team in meetings with our stakeholders.

Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

Final pay determinations, salary ranges and pay increases are established by the employer. The ranges are an estimate based on potential employee qualifications, operational needs, and other considerations permitted by law. They are based upon a combination of local industry benchmarks, budget, experience, and internal comparisons. Salary ranges allow for growth opportunities as the employee develops new skills, and/or hones current skills.

BENEFITS & PERKS

• Flexible Time Off (FTO)
• Comprehensive Insurance Coverage (including pet insurance!)
• Tuition Reimbursement
• XactlyFit Gym/Fitness Program Reimbursement
• Kitchen Stocked Daily with Tasty Snacks, Fruit, and Drinks
• Access to Corporate Discounts
• Up to (3) Days Paid Leave to Participate in Community & Volunteer Opportunities
• End of Month Surprises, Contests, BBQs, Parties & Reward Vacations
• 401(k) Retirement Savings Plan & Employer Match
• Periodic Massages
• Generous Employee Referral Program
• Relocation Assistance through Preferred Partner
• Full access to Grokker, our health engagement and employee wellbeing platform

THE XACTLY STORY

Xactly is a leading provider of enterprise-class, cloud-based, incentive compensation solutions for employee and sales performance management. We achieve this by following our vision: Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals. Our solutions allow organizations to make better strategic decisions, optimize behaviors, increase sales and employee performance, improve margins, increase operational efficiencies, mitigate risk, design better incentive compensation plans, and reduce error rates in incentive compensation calculations. Our core values of Customer Focus | Accountability | Respect | Excellence are key to our success, and each day we're committed to upholding them by delivering the best we can to our customers.

We were the first 100% cloud-based, multi-tenant provider focusing solely on the incentive compensation and employee and sales performance management market, and we achieved our leadership position through domain expertise and innovative technology. We deliver our solutions through a Software-as-a-Service (SaaS) business model. Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Xactly delivers a scalable, cloud-based enterprise platform for planning and incentivizing sales organizations, including sales quota and territory planning, and predictive analytics. Using this powerful sales performance management (SPM) portfolio, customers mitigate risk, accelerate sales performance, and increase business agility.