We're seeking an execution oriented product marketer that is deeply interested in CX.

You will refine our activation strategies and weigh in on every touch-point of our customer journey. You will obsess over customer interactions and user data to develop an understanding of account health and user needs. Your understanding of our customer base will allow you to institute processes to manage thousands of concurrent conversations. Collaboration with the product team is imperative as your front-line insights will translate into new products and services.

We're a cast of characters that love engineering, product, and design. We use to work out of a warehouse in Brooklyn, but today we're scatted across the country. Our goal is to reconvene in New York during Spring 2021.

Your experience

• 2+ years of business experience. Technical degree preferred.
• Proven ability to take concepts and ideas to execution and close, embracing both big picture objectives and following through on details.
• Problem solver; you don’t accept the status quo and are always looking for creative solutions.
• Bachelor's degree required.

Air contributes 75% to medical, dental, and vision insurance. Employees have the option to purchase life insurance as well. Our 401k program is open to all employees who have worked at the company for more than 6 months, and when we return to the office we will re-establish our commuter benefits program. Although we are still early stage, we are always seeking ways to invest in the long term health, wellness, and continued education of our employees.

Air is a productivity tool focused on media management. Creative teams love our product because it helps them capture and organize the photos and videos that drive their business. On Air, image recognition and color search create structure where needed and flexible workflow tools support creativity and conversation. Our goal is to align your content with the way you work: in a time crunch and on the go.

The company was founded in 2017 by Shane Hegde and Tyler Strand who met at Stanford University. Our team includes strategic investors from the media world (Lerer Hippeau Ventures, WndrCo, Advancit Capital, Redsea Ventures) and engineers who have built products for some of the largest tech companies (Facebook, Snapchat, Microsoft, Amazon).

Our company culture was built around a a tireless pursuit to be the best at what we do. We're entrepreneurial and focused: tackling problems head on without ego. We communicate with empathy. We speak directly, listen thoughtfully, and ask questions.