The Qualtrics XM Platform™ is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.

Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.

We believe every interaction is an opportunity. Are we yours?

THE CHALLENGE

The Qualtrics Sales Operations team is looking for someone to join us and have a major impact on the company’s performance. With our aggressive growth and ever-changing environment, we need the right person to join our best-in-class group.

We are looking for a Data  Analyst/Scientist who wants to make an impact on a fast-growing business, can conduct in depth analytics and reporting, and can make strategic recommendations for the company. If you have a Bachelor’s degree and 2-4 years of experience in data analytics (including SQL, a data visualization platform, and one or more programming languages), Qualtrics could be the place to take your career to the next level.

EXPECTATIONS FOR SUCCESS

Do you love problem solving? This successful team member enjoys working cross-departmentally, and finds gratification in developing and implementing analytical decisions. Through building relationships with executives you help take the company in the right direction and are confident portraying your data-backed recommendations to impact business decisions. You’ll know you’re doing a great job when our sales team has easy to understand insights to sales data that is accurate and easily accessible. You can work cross-functionally, are a self-starter, can multitask, and manage your time effectively.

A DAY IN THE LIFE

• Analyze financial and business data for strategic decision-making and executive reporting
• Be responsible for processes that enable data integrations between sales systems (CRM to CRM, CRM to reporting tools, etc)
• Dive deep into our data warehouse to structure data and gain insights
• Prepare KPI reports and dashboards for Business Operations to manage work flows and be operationally efficient
• Automate routine data requests to be widely available
• Regularly assist the key stakeholders throughout the business on special projects / reports
• Help implement the changes suggested by the data you provide

PREFERRED QUALIFICATIONS

• Customer-first mentality; knowledge of sales processes a big plus
• Demonstrated ability to learn and use technical solutions, and visualization software i.e. Python, R, Tableau, Power BI, Minitab etc.
• Demonstrated ability to write advanced SQL queries and work with complex data warehouse structures
• Demonstrated ability to communicate clearly with senior business executives, using data to tell a story
• Demonstrated ability to use quantitative approach to problem solving
• Experience  Designing, developing and implementing ETL solutions preferred
• Experience with SSIS, SSRS, SQL ServerT-SQL or MySQL preferred
• Experience automating ETL pipelines with a heavy emphasis on quality, validation and tracking preferred
• Bachelor’s degree in Business, Information Systems, Statistics, Economics, Math or Computer Science recommended
• 1-2 years of experience in one or more of the following fields: Business Intelligence, economic analysis, predictive analytics, marketing analytics OR Masters degree in a technical field
• Experience with A/B testing, linear and logistic regression, decision tree modelling, and other statistical modelling techniques

Qualtrics is the Experience Management company. The XM OS has been built to allow organizations and individuals around the world to measure and predictively influence the experiences that matter most to their end users. In some cases, they’re focused on customers and improving the variety of experiences they have. In others, it’s about their employees and how they purposefully create a meaningful and rewarding employee experience. For some it’s about their brands or their products. Qualtrics helps them to design and improve purposeful experiences to improve the world around them.