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SAP Concur iXp Intern - User Engagement Job

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SAP

SAP

SAP Concur iXp Intern - User Engagement Job

Bellevue, WA
Internship
Paid
  • Responsibilities

    COMPANY DESCRIPTION

    SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures. SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

     

     

    ABOUT THE SAP INTERNSHIP EXPERIENCE PROJECT:

     

    SAP Internship Experience Project is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.

     

    THREE REASONS TO INTERN AT SAP:

     

    1. CULTURE OF COLLABORATION: Meet with mentors, make new friends across the globe and create a thriving personal network.
    2. PROJECT-DRIVEN EXPERIENCE: Gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. 
    3. GAIN VISIBILITY: With iXp in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

     

    ABOUT THE TEAM:

    The SAP Concur User Engagement team is looking for a highly motivated, self starter to join the team for a 10 week internship based in Bellevue, WA. As part of the Global Product Experience organization at SAP Concur, User Engagement plans and executes programs that help our users adopt our products, unlocking value for our customers. We develop content and reach users with various tools throughout their product experience.

     

    In this role, you will analyze a given opportunity for user engagement, develop a plan, surface any dependencies for execution and create alignement with partner teams. This internship is a great opportunity to understand user engagement/user assistance, and get exposure to the product development process. You will also participate in user engagement initiatives across a number of SAP Concur products and markets.

     

    This internship is a good opportunity for a candidate interested in User Experience, User Assistance, Product Marketing or other disciplines where communication and product development intersect.

     

     

    WHAT YOU’LL DO:

    EXPECTED START DATE TO END DATE: June 10, 2019 -August 16, 2019

    IN THIS ROLE, YOU’LL:

    • Understand the general process for creating and launching user engagement campaigns
    • Develop user engagement content (informational text)
    • Define content development and production processes for a new user engagement tool
    • Surface any product or business dependencies for publishing content within the new tool
    • Generate process maps and other artifacts to validate with content team and other stakeholders

     

    SAP'S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company. SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas:Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

  • Qualifications

    WHO YOU ARE:

    We’re looking for someone who can challenge the status quo and likes to stay curious. You enjoy working on meaningful projects and are energized by lifelong learning.

    • Excellent written and verbal communication skills
    • Good presentation skills
    • Problem discovery/definition skills- you will be asked to work on projects with limited or no prior examples or data
    • Ability to work independently on a project with multiple stakeholders
    • Basic knowledge of and comfort with web development concepts (HTML, JSON, APIs)- though no coding experience is required
    • Candidates must currently be enrolled in an undergraduate or graduate degree program in business, marketing, communications or other relevant discipline
  • Industry
    Computer Software
  • Fun Fact
    We serve 98 of the top 100 most valued brands in the world!
  • About Us

    SAP is one of the biggest business software companies in the world. We collaborate every day to help make the world run better and improve people's lives. Every day, we help companies and organizations of all sizes and industries to run their businesses profitably, to adapt continuously, and grow sustainably.