We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

Three reasons to intern at SAP
1. Culture of collaboration: meet SAP leaders, make new friends across the globe, and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills through in-person and virtual work, engaging with diverse subject matter experts, and driving project deliverables.
3. Opportunity to make a difference: be part of magnifying how SAP enables businesses to make the best decisions to balance people, planet, and profit for the long term.

The Role:

The User Experience Researcher Intern will utilize both Qualitative and Quantitative methodologies that meld product team’s objectives and continuous user research into a compelling user experience.

Duties and responsibilities include but are not limited to:

Work as part of a larger multi-disciplinary product team that includes product managers, business owners, UX designers, UX writers, and engineering to Identify key research questions and plans for research initiatives with your UX research lead

Support lead UX researcher to conduct user studies to evaluate new and existing products

Participate in end-to-end research cycles, often work together with a lead UX researcher: help determining the appropriate sample size and limitations, create participant screeners, create discussion guides, run user study sessions, take notes and log data, run data syntheses, create research reports, present key findings, log UX bugs, and suggest UX improvements of the product.

User research methodology focused on evaluative studies including, usability testing, cognitive walkthroughs, in-depth interviews, contextual inquiries, low/ high fidelity prototype testing, survey designs, and descriptive statistics.

Work collaboratively with multiple key stakeholders.

What you bring:

• We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
• Graduated from bachelor’s degree in psychology, anthropology, sociology, human-computer interaction, or related field is required. Enrollment in or graduation from master's or PhD degree is highly preferred.
• Foundational understanding of a variety of qualitative and quantitative user experience research methodologies.
• Good oral, written and communication skills with the ability to listen and articulate positions.
• Open to learn variety of research methods & user-centered design, and modern research tools (e.g., User Zoom, UserTesting)
• Open to learn common product development lifecycles as well as Agile/Lean UX methodologies

All candidates must provide samples of recent research or related academia projects (or professional if they have any)

Meet your team:

We are SAP’s Procurement UX Team, part of the ISBN organization. Our organizational goal is to deliver procurement products that meet our customers’ needs and expectations. The UX team is a globally distributed team based in Palo Alto, Bengaluru, and Europe. Our team’s goal is to bring consumer-like ease to large-scale enterprise products. We are a team of passionate UX colleagues who aims are passionate about delighting users with meaningful user experience and reducing complexity.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 0 - 0(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: 392983 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid

SAP is one of the biggest business software companies in the world. We collaborate every day to help make the world run better and improve people's lives. Every day, we help companies and organizations of all sizes and industries to run their businesses profitably, to adapt continuously, and grow sustainably.