WHAT WE OFFER

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

ABOUT THE SAP INTERNSHIP EXPERIENCE PROGRAM

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

ABOUT THE TEAM

The goal of the Customer Advocacy Team is to support the Global Customer Success Partners (CSPs) with customer renewals, adoption, expansion/upsells, and references across the Intelligent Suite (SAP Digital Supply Chain, SAP S/4HANA and SAP HANA Enterprise Cloud). In this role, you will learn about the different core dimensions of what it means to build a Customer Community and ensure that content is being delivered to stakeholders in an engaging and timely manner. You will help to manage internal and external-facing content pages and liaise with a variety of teams to ensure content is relevant, up-to-date, and reaching the intended audience.

WHAT YOU’LL DO:

Position Title: SAP iXp Intern - Communications and Content Management

Location: Hudson Yards, NY or Virtual US

Expected Start Date: December 2021

Contract Duration: 6 months

In this role, you’ll:

The intern will support our Global Customer Success Partners (CSPs) to build best-in-class customer experiences, with a focus on the areas listed below:

• Content management: maintain internal knowledge platform cross Lobs, customer-facing and internal web pages, and “engage” inboxes
• Communications: create and distribute newsletters, maintain internal communications around content updates, KPI reporting and engagement initiatives
• Analytics: track and manage customer content engagement analytics
• Webpage maintenance: update content on internal and external webpages
• Email Communications: assist with managing and responding or routing stakeholder inquiries coming to general “engage” inboxes

WHO YOU ARE:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• You are a currently enrolled student at a university
• Studying preferably in the fields: Commerce or Communications-related Bachelors degree (e.g., Business Administration, International Business, Economics, Marketing, Management Information Systems, Supply Chain, Writing).
• Language skills: Business fluent in English and other languages are an asset
• Strong business communications and writing skills
• Team player, with a self-starter attitude and the ability to work with minimal direction
• Good communication/writing, problem-solving and organization skills
• Passionate about customer experience and engagement!
• Ability to work virtually with a global team across multiple time zones
• Basic design skills such as Canva, InDesign, Photoshop, Video editing are preferable
• Experience with SharePoint

Top skills or competencies:

• Project Management
• Organizational skills
• Strong eye for design
• Website Management
• Strong collaboration/project management skills
• Digital Marketing
• Strong Relationship/Interpersonal skills
• Detail-oriented
• Curious
• Demonstrated Self Starter
• Strong written communication skills (email, PPT)
• Business Acumen
• Experience with graphic design tools such as Canva, Adobe Suite
• Proficient in content creation
• Basic/Intermediate Excel
• Microsoft Office Suite / SharePoint

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WE ARE SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

OUR INCLUSION PROMISE

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID:314322 | Work Area: Communication | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern  | Additional Locations: Virtual - USA

SAP is one of the biggest business software companies in the world. We collaborate every day to help make the world run better and improve people's lives. Every day, we help companies and organizations of all sizes and industries to run their businesses profitably, to adapt continuously, and grow sustainably.