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We are currently seeking a highly motivated FULL TIME Business Intelligence Intern to join our Sales Performance Management (SPM) team in the North America Cloud Success Services department. This role is a unique opportunity to gain visibility into real-world end-to-end analytics workflows and provides a holistic exposure to all data fields, including data science, data analytics, data management/security, and data engineering. You will have the chance to utilize and grow your skills in areas like advanced Excel, Power Query, Power BI, and SAP Analytics Cloud. Prior experience with SAP Datasphere, SAP Analytics Cloud, SAP DWC, SAP BW is nice-to-have but not required. As part of our team, you will be challenged with complex business problems and tasked with leveraging business intelligence tools to find innovative analytics solutions.

Specific Processes Owned by the Team:

1. Sales & Renewal forecast aggregation and reporting.
2. Renewal and churn improvement plan aggregation and reporting.
3. North America CSS quarterly business review preparation and reporting.
4. North America regional budget oversight and management.
5. Support for GTM campaign and event program management
6. Responsible for ad-hoc analysis and reporting tasks.
7. Data access management.
8. Analytics assets management.

Full Time Intern Responsibilities:

1. Assist in the creation and maintenance of complex data analysis and analytics tools using Excel, Power Query, and Power BI.
2. Utilize SAP Analytics Cloud to develop robust reporting and analytics solutions.
3. Learn and apply knowledge of SAP Datasphere, SAP DWC, and SAP BW, or similar tools, to enhance data management and analytics processes.
4. Engage in data extraction, transformation, and loading (ETL) processes using a variety of data source systems.
5. Assist in conducting detailed data analysis to extract insights, identify trends, and provide actionable recommendations.
6. Collaborate with cross-functional teams to ensure data accuracy and consistency.
7. Contribute to various projects aimed at improving business performance and efficiency.
8. Help with the development of documentation and training materials for data management and reporting processes.
9. Experiment and implement data science projects that utilize machine learning to build prediction models for renewal and churn.

Requirements:

1. Possession of or working towards a bachelor’s degree in computer science, Information Systems, Business Analytics, Data Science or a related field.
2. Strong Excel skills, including experience with VBA, formulas, pivot tables, etc.
3. Proficiency in Power Query and Power BI.
4. Experience with SAP Analytics Cloud is preferred.
5. Strong analytical and problem-solving skills.
6. Excellent verbal and written communication skills.
7. Ability to work effectively in a team and independently.
8. A high level of attention to detail and a desire for precision.

Preferred Qualifications:

1. Possession of or working towards a master’s degree in computer science, Information Systems, Business Analytics, Data Science or a related field.
2. Familiarity with additional programming languages (e.g., Python, SQL) is a plus.
3. Familiarity with SAP Analytics Cloud (Planning), SAP Datasphere, SAP DWC, SAP BW, or similar tools is a plus.
4. Previous experience and/or certifications in one of the modern data & analytics technologies like Tableau, Power BI, Snowflake, Databricks, BigQueries, Redshift, QuickSight, Looker, Qlik, and equivalents.
5. Previous experience with cloud-based technologies.

In this Full Time role, you will have the opportunity to work with a team of operation experienced professionals in a dynamic and challenging environment. Alongside gaining exposure to real-world projects, you will also benefit from direct mentorship from our data team lead. If you are passionate about data and analytics, eager to develop your skills, and are ready to contribute to real business outcomes, we would love to hear from you.

What insights (soft skills) will the intern gained from this experience?

1. The intern will experience real-world analytics workload in a multi-billion-dollar cloud operation.
2. The intern will gain hands-on experience operating and maintaining end-to-end data pipeline while managing strict deadline and timely communication with the stakeholders.
3. The intern will gain experience developing an analytics product from start to finish with lead's mentorship.
4. The intern will gain experience managing security and governance aspects of data.

What experiential lessons will the intern learn? (SAP tools, technology, or methodologies)

1. Tech Field: data governance, data analytics, business intelligence, data science, and data engineering.
2. Tech: cloud analytics solution (dashboard + modelling), advanced integrated spreadsheet, hybrid data pipeline, data querying and wrangling.
3. Tools: SAP Analytics Cloud, Power Query, MS Excel (VBA), Power BI, SAP DWC, SAP Datasphere.

What are the expectations for the interns? Dos and don’ts

1. Dos: learn fast, be flexible in pivoting project direction, adopt agile development mentality, be open to new ideas, be proactive in communication, be creative, be curious and ask a lot of questions.
2. Dont’s: opposite of all things above.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is $15-$52/hr. USD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: SAP North America Benefits.

Requisition ID: 383555 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid

At SAP, we're not just shaping the future, we're creating it with a collaborative spirit, a drive for high performance, and a commitment to continuous learning. SAP's purpose is to help the world run better and improve people's lives with sustainability at the core. Our integrated applications connect all parts of a business into an intelligent suite on a fully digital platform. With the largest cloud portfolio on the market, world-class benefits, and recognition for your individual contributions, we're here to empower you to bring out your best.