THE OPPORTUNITY
We are looking for a motivated individual with technical SPM experience and the ambition to develop and expand Xactly Customer Success offerings. As a CS Adoption Manager at Xactly Corporation, you'll be responsible for helping our customers maximize the capabilities of the Xactly SPM platform. You'll use your strong product knowledge and solutioning skills to provide consultative solutions to our customers. Your focus will be on building strong, trusted advisor status both externally with customers and internally with our teams.
We are seeking an energetic problem solver who is excited to impact Xactly's overall customer experience. You will work collaboratively with Customer Success Managers to provide relevant adoption and best practices recommendations to meet customer's business needs. You will establish and track post-implementation adoption metrics to closely monitor the success of our initiatives.
THE TEAM
Xactly's Customer Success team is a tight-knit team motivated by the success of our customers. We partner with our customers to understand their unique business priorities and tailor our recommendations and solutions to meet those goals.
WITHIN ONE MONTH, YOU'LL:
WITHIN THREE MONTHS, YOU'LL:
WITHIN SIX MONTHS, YOU'LL:
WITHIN TWELVE MONTHS, YOU'LL:
Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!
THE XACTLY STORY:
Xactly is a leading provider of enterprise-class, cloud-based, incentive compensation solutions for employee and sales performance management. Our vision: Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals. Our products allow organizations to make better strategic decisions, increase employee performance, improve margins, and mitigate risk. Our core values of Customer Focus | Accountability | Respect | Excellence are key to our success and we are committed to upholding by delivering the best we can to our customers. We were the first 100% cloud-based, multi-tenant provider focusing solely on the incentive compensation and employee and sales performance management market, and we achieved our leadership position through domain expertise and innovative technology. We deliver our solutions through a Software-as-a-Service (SaaS) business model.
Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.
THE SKILL SET
BENEFITS AND PERKS
Xactly delivers a scalable, cloud-based enterprise platform for planning and incentivizing sales organizations, including sales quota and territory planning, and predictive analytics. Using this powerful sales performance management (SPM) portfolio, customers mitigate risk, accelerate sales performance, and increase business agility.