Work closely with the UX and Product teams to understand the information architecture and design of the current app.
Perform interviews (user research) with members of the Product team and with our customers as applicable.
Use your UX knowledge to document mental models, journey maps, concept models of how our users use the app today and identify any pain points or opportunities.
Ideate on solutions using design deliverables such as journey maps, user flow diagrams, sitemaps, wireframes, and mockups.
Bachelor’s degree in Computer Science, Fine Arts, or related concentration.
Be comfortable interviewing people, both internal (Product team) and external (our customers).
Knowledge of journey maps and how to create them is a plus.
Demonstrate ability to quickly learn new technologies and techniques.
Excellent written and oral communication, problem-solving, interpersonal, and analytical skills with a strong attention to detail.
Ability to work independently and demonstrate initiative.
Organized, self-starter.
Industry
Computer Software
About Us
EZLynx, is a leading insurance industry technology company with cloud-based real-time rating software. Our software helps independent agents operate their businesses more effectively.