Community & Operations Intern

Coterie

Coterie

Community & Operations Intern

Remote
Part Time
Paid
  • Responsibilities

    Job Overview

    Coterie is seeking an enthusiastic, detail-oriented Intern who can assist with day-to-day needs of the business. We’re looking for someone who can dedicate 30-60 minutes per day, Monday through Friday to assist our CEO with customer experience, social media and operations. This paid internship will give you an opportunity to learn the basics of running a consumer, venture-backed start-up.

    Responsibilities

    • Monitor our customer experience platform to provide prompt, personalized, and complete resolutions to customer questions and requests.
    • Engage directly with customers on our social media platforms by responding to comments and DMs.
    • Repost community content on our Instagram
    • Manage relationships with our wholesale customers
    • Process all orders coming in from third party platforms
    • Dive in wherever else is needed!
    • Minimum 3 month commitment, with the opportunity to stay on longer
  • Qualifications
    • 1 hour time commitment per day, Monday through Friday. We can be flexible to your schedule!
    • College student or recent grad
    • No direct experience required! We’ll teach you the basics and be here to support as needed.
    • Ability to absorb information quickly and execute tasks efficiently.
    • Possess customer empathy and understanding
    • Ability to work independently and own important tasks
  • Compensation
    $400/month
  • Industry
    Consumer Goods
  • About Us

    We believe that if you put three or more friends in a room together and add a bottle of bubbly, you have a party. And we’re here to make those occasions happen more often and more easily than ever. For anyone who’s fantasized about getting friends together but hasn’t yet found the time, we did the hard work for you by collecting everything you’ll need, and a few things you really really want. Coterie offers an elevated collection of party supplies, available in one place and delivered to your door. From table accessories to celebratory banners and reusable accents, our products are modern but fun - perfect for a kids birthday or a casual Sunday get together. We also provide a selection of curated sets so you can throw the perfect baby shower, bridal shower, birthday or dinner party in one, simple click. Our site is organized and easy to browse and our shipping is lightning fast (for the procrastinators). We launched in February of 2019 and are backed by top VCs including Canaan, Female Founders Fund, and Global Founders Capital.