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Customer Service & Logistics Intern

Mondelez

Customer Service & Logistics Intern
East Hanover, NJ Internship Paid

Description

Working at Mondelēz International is all about the power of big - and small.

Why big? Because we’re the world’s leading maker of Chocolate, Biscuits, Candy and Gum. We’re ranked #1 in chocolate, biscuits and candy, and #2 in gum. What’s more, we employ over 100,000 people worldwide and market products in around 165 countries.

Why small? We go out of our way to hear everyone’s point of view, and develop local roots wherever we go. It’s this combination of big and small that drives everything we do.

Primary Responsibilities of a Customer Service & Logistics Intern are:

  • Product Supply - Product Supply interns work at field sites as Site Logistics Planners. This position serves as the point person for inventory coordination for all product categories in a given Distribution Center.
  • Customer Service - Our Customer Service interns take on the real life role of a Customer Service Coordinator. Most interns are assigned to either a deduction, credit or order management role. Deduction interns, in partnership with Sales, will effectively be managing the day-to-day of customer deductions. Credit co-ops determine account’s financial strength and credit worthiness by analyzing financial statements. Finally, Order Management interns will be assigned a specific wholesale/ retail account. These interns will process and manage the life of orders on a daily basis.
  • Logistics Operations – Interns will gain a specific understanding of the Transportation and Distribution networks within Mondelēz International, including the flow of product movements from origin to destination. Interns will have exposure to the Load Control Center, Private Fleet and the Transportation Expense and Audit Control group.
  • Branch Operations - Support day to day operations in our Direct Store Delivery branches including order/route management, inventory & warehouse management, linking with internal and external stakeholders to support customers/operations and leading project work to achieve safety, service, and cost goals.

Qualifications

Qualified individuals will possess:

  • Supply Chain skills
  • Demonstrated problem solving abilities
  • Leadership
  • Insightful business judgment
  • Creative and innovative thinking
  • Dedicated interest in Supply Chain Management

About Us

Even if you’re not familiar with our name, you’ve almost certainly heard of our billion-dollar brands like Cadbury, Milka, Prince and Oreo. Developing the world’s favorite snacks, we’re passionate about creating delicious moments of joy for people all around the world. Working at Mondelēz International is all about the power of big - and small.

Why big? Because we’re the world’s leading maker of Chocolate, Biscuits, Candy and Gum. We’re ranked #1 in chocolate, biscuits and candy, and #2 in gum. What’s more, we employ over 100,000 people worldwide and market products in around 165 countries.

Why small? We go out of our way to hear everyone’s point of view, and develop local roots wherever we go. It’s this combination of big and small that drives everything we do.

For more information, please visit: http://www.mondelezinternational.com/ and www.facebook.com/mondelezinternational.

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