Customer Service & Logistics (CS&L) is where you’ll integrate our end-to-end demand-driven supply chain. Working “from farm to shelf,” you’ll connect plants with customers to deliver best-in-class service in the most efficient way. Your goal will be to have the right products, at the right time, and with the right quantity and quality on the shelf.

So join us and help us “Create delicious moments of joy!” and post for our Full Time Logistics Associate position. Positions are available in the following CS&L facilities: Westchester, OH, Salt Lake City, UT and Houston, TX.

Summary:

The Logistics Associate (LA) is an entry level role that offers a hands-on approach to developing supervisors and managers within the Mondelez Field DSD Organization. The role provides for rapid development through broad exposure to the DSD environment across both the region and area. The LA role typically serves to provide coverage throughout the region/area for MCLs and LSs where applicable (vacation coverage, additional support, productivity initiatives, etc.). The LA role provides tactical execution of CS&L strategies in the areas of Safety, Service, Cost, and People.

KEY RESPONSIBILITIES:

• Manage day to day plans including order/route management, inventory management, employee performance, and daily communication with internal/external customers and stakeholders.
• Drive key KPIs under main categories of (1) Safety, (2) Service, (3) Cost, and (4) People.
• SAFETY: Responsible for driving plans that reduce branch incident/accident rates, ensuring a successful AIB inspection, holding monthly safety/SHAPE meetings, ensuring effective and compliant pre and post trips inspections, and conducting a successful branch safety audit.
• SERVICE: Responsible for driving fill rates at or above 98.5% at the branch level through effective Local Planning team meetings, developing strong linkages and plans with Demand/Fulfillment teams, and practicing accurate inventory management practices in branch. Also responsible for ensure accurate order fills (Target TQA / WalMart ASN order accuracy reports), and route compliance and on time deliveries at the store level. Participates in cross functional meetings with Demand/Fulfillment Planning, Retail Teams, Customers Teams, and HQ Support including LPT meetings, District Sales meetings, and Retail X meetings.
• COST: Driving lowest cost per case in delivery and warehouse operation by executing against annual productivity plans, lean six sigma/BPE projects, and employee performance management. Identify supply chain opportunities and ensure issues are addressed in strategic and tactical plans.
• PEOPLE: Source, onboard, and develop direct reports and branch teams in multiple settings (classroom, OJT, Work-with, etc.) across entire operation (delivery, cross-dock, dry warehouse). Coach direct reports in order to create and execute development plans and support individual career goals. Manage local hourly employees (Union and Non-Union) including coaching, developing and disciplining and developing relationship with local labor unions.

Individuals will possess:

• BA/BS Degree Required
• Supply Chain and/or Logistics co-op/intern experience preferred
• Knowledge of supply chain related systems and CPG experience a plus
• Strong leadership skills
• Ability to build and develop effective cross functional relationships in a fast-paced environment
• Demonstrated drive for results
• Ability to set and deliver upon indicated priorities
• Customer focus

Even if you’re not familiar with our name, you’ve almost certainly heard of our billion-dollar brands like Cadbury, Milka, Prince and Oreo. Developing the world’s favorite snacks, we’re passionate about creating delicious moments of joy for people all around the world. Working at Mondelēz International is all about the power of big - and small. we’re the world’s leading maker of Chocolate, Biscuits, Candy and Gum. We’re ranked #1 in chocolate, biscuits and candy, and #2 in gum. What’s more, we employ over 100,000 people worldwide and market products in around 165 countries.