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Quality Documentation Specialist



Quality Documentation Specialist

Richmond, IN
Full Time
  • Responsibilities

    Hill's Pet Nutrition invites you to apply for a Quality Documentation Specialist position based in our Richmond, IN location.

    The role of Quality Documentation Specialist is to maintain site document management system (DMS) against regulatory requirements and compliance to the Colgate Quality Standards. This role is also responsible in assisting quality department in effective training, assist with management of change process lifecycle (MOC) and act as technical resource to resolve issues. The role is responsible for utilizing continuous improvement processes and implementation as advised of best practices. This position will be an off-shift.

    Principal Duties and Responsibilities

    • Assist in identifying compliance issues which need correction or improvement for key Quality systems including but not limited to Document Control / Record Management, Validation Program, Change Control, and Internal / External Audits.
    • Be responsible for daily, weekly, monthly batching/production/packaging records and reports and ensure they are accurately maintained and reviewed for compliance both in hard copy documentation and electronic data capture systems.
    • Coordinate Management of Change (MOC) system for change control including support on validation of change implementation. Includes management of updates to MES / OPERA for quality electronic data collection due to changes in specifications, procedures, etc.
    • Generate and maintain as directed Quality KPIs for holds, customer complaints, product & raw material non-conformances, training compliance, Good Documentation Practices, and MOC.
    • Maintains proficiency in SAP document lifecycle process flow and application for all site processes.
    • Must be able to respond to requests to quickly retrieve, send, route for approval, review, scan, and file site records procedures, and related Hill’s documentation.
    • Assist Quality Compliance TL / Quality Manager in preparing / conducting training, as requested.
    • Establishes a cross-functional partnership with other departments and functional areas to provide support for ensuring the achievement of the Quality department'7 s goals.
    • Understands and is accountable for full compliance with safety and other EOHS requirements.
  • Qualifications

    Education/ Experience Requirements

    Basic qualifications include:

    • Bachelor's degree
    • Understanding of cGMP’s and ability to lead by example.
    • Technical writing proficiency, excellent written and oral communication skills.
    • Solid understanding of business process systems such as: Microsoft or Google
    • Ability to provide support on all shifts, including shifts and weekends as needed

    Preferred qualifications include:

    • Bachelor’s degree in Technical areas of: Food Science, Engineering, Chemistry, Biology or Microbiology
    • 1+ years of quality department work experience in a food manufacturing environment.
    • Previous auditing experience working with American Institute of Baking (AIB), Food and Drug Administration (FDA), United States Department of Agriculture (USDA), & Safe Quality Food (SQF)
    • Practical knowledge of site wide documentation system management
    • Previous SAP experience
    • FSPCA Preventative Controls for Animal Food Certification (PCQI), knowledge of HACCP & SPC

    We are a results oriented company with a caring culture and work life balance. Apply with us! Come and join our outstanding team!

    Equal Opportunity Employer

    Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law

    Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

    Work that matters, fueled by passion for pets! At Hill’s we have a purpose. Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets.

    HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries. To learn more about Hill's and Colgate, please visit and, or find us on LinkedIn, Facebook, Twitter and YouTube.

    Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

  • Industry
    Consumer Goods
  • About Us

    Every one of our employees plays an important role in ensuring we deliver the quality products consumers rely on to care for themselves and the ones they love. So we recognize that our success is driven by these talented and dedicated Colgate people around the world. And in turn we are dedicated to the success of our people, offering an array of resources to help expand their professional and personal horizons - from stimulating career opportunities and access to world-class training and leadership development programs, to wellness initiatives and opportunities to contribute to the communities where we live and work.