DIRECTOR OF RETAIL RECRUITING, NORTH AMERICA

The Director, Talent Acquisition for North America leads the effort of attracting and acquiring top retail talent for The Estee Lauder Companies. He/she manages internal and external stakeholder relationships in addition to guiding, supporting and developing a recruitment team through the lens of a retail mindset.  This individual manages the candidate experience from end-to-end, providing superior client attention with a focus on showcasing our employer brand. The Director will be an individual who demonstrates strong leadership capability, intimately understands the retail market, possess exceptional decision-making and problem-solving, can navigate ambiguous situations and will thrive in a dynamic and evolving environment. 

ABOUT THE ROLE | RESPONSIBILITIES

• Build, lead and set direction for the national retail recruitment team for our brands 

• Manage full retail candidate experience lifecycle: sourcing candidates, interviewing, internal stakeholder management and partnerships, employer branding and converting and onboarding 

• Develop candidate pipelines through external digital tools, referrals and networks 

• Own metrics and reporting for recruitment activity and progress; establish goals and KPIs to drive success 

• Continuously provide insight on candidate experience to recruiters to ensure positive experience and elevate the service delivery internally 

• Responsible for overseeing the growth, development, performance and dynamics of the team 

• Continue to drive Inclusion & Diversity (I&D) by building and refining structures and processes that help mitigate bias in hiring 

• Establish proactive pipelining of talent for retail needs and succession planning which include an internal mobility strategy as well as looking for external key hires 

• Strive for operational excellence: elevate internal processes, ensure consistent candidate experience, job descriptions, interview techniques, and evaluate and develop the tools and agencies for the team

ABOUT YOU | QUALIFICATIONS

• Proven track record of creating and building a dynamic team 

• You are data-driven and operationally focused 

• You are adept and comfortable managing through change and high-volume retail environments 

• You have the ability to take ownership and accountability for work and manage a team to deliver successful results 

• You are creative and resourceful and can manage multiple projects 

• You exercise sound judgment and discretion 

• You possess a positive attitude, excellent communication skills, and strong interpersonal skills 

• You have the ability to thoughtfully and successfully build and maintain relationships 

• Bachelor’s Degree required, Masters preferred 

• Minimum of 5-10 years in a dynamic retail environment is required 

• Domain expertise in Talent Acquisition and the candidate experience  

• High proficiency in talent systems and technology 

• Strong Microsoft Office suite experience including presentation building skills

  We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com.

The Estée Lauder Companies (ELC) is the global leader in prestige beauty. ELC is the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout the organization is a passion for creativity and innovation — a desire to push the boundaries and invent the unexpected — as we continue the bold work of the company’s founder Estée Lauder.