The Supplier Quality Manager will manage day to day quality issues associated with raw materials, facilitate improvement initiatives to improve supply reliability and manage overall supplier performance.

This position is responsible for collaborating with internal functions and partnering with suppliers to proactively address quality risks associated with raw materials and facilitate execution of initiative to improve supplier processes, capabilities and execution of their overall quality management system.   

• Consolidate and organize supplier quality performance metrics, associated data, and messaging for use during periodical supplier performance review meetings.

• Regularly review supplier performance with the Supplier QA team and GSR counterparts, identify and mitigate key quality issues and develop action plans in line with the supplier differentiation approach

• Hold periodic performance reviews with key suppliers and implement quality improvement plans w/ quantifiable targets.

• Manage rollout of initiatives based on strategy to assigned supplier portfolio.

• Implement continuous improvement initiatives to assigned supplier portfolio.

• Collaborate with internal stakeholders and partner with suppliers to manage day to day quality issues

• Liaise with Quality staff at the manufacturing sites for supplier related quality issues and partner with supplier to resolve issues and ensure corrective actions are identified and implemented to prevent reoccurrence.

• Conduct investigations and document findings for quality inquiries and product issues raised within the ELC quality system.

• Provide support and assist with the management of both supplier and ELC initiated change controls, deviations, and immediate/long term corrective/preventative actions.

• Work with QA Audit group to review supplier audit results, provide input for CAPA plans & follow up to verify CAPA completion and verify its effectiveness as needed.

• Ensure compliance to quality agreement/key QMS requirements.

• For new product launches, work with GSR, R&D, PD, Brand QA, and R&D QA to ensure complete understanding of requirements and critical features for new products by suppliers

  QUALIFICATIONS

• Bachelor’s Degree in Science or Engineering

• 10% travel

• Minimum of 3 years of prior experience working in a manufacturing site or supporting the development and introduction of new products within the Cosmetic, Pharmaceutical and or Food & Beverage industry

• Prior experience with quality management systems, project management, supplier management and/or continuous improvement initiatives preferred

• Strong problem-solving skills with the ability to break down issues to basic form that can be easily understood by all levels of management both verbally and in written format.

• Deviation management (source containment, root cause analysis, CAPA, etc.)

• Ability to partner cross functionally and integrate feedback during development and implementation of quality systems

• Ability to make decisions of moderate complexity independently and escalate complex decisions as needed.

• Solution oriented mindset to resolve day to day issues 

• Ability to work independently to meet objectives and timelines

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com.

The Estée Lauder Companies (ELC) is the global leader in prestige beauty. ELC is the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout the organization is a passion for creativity and innovation — a desire to push the boundaries and invent the unexpected — as we continue the bold work of the company’s founder Estée Lauder.