Provides primary, first-line support for all of the F-35 Operations Center customers and sites. Functions as conduit between internal and external customers and the F-35 Sustainment organizations including Sustaining Engineering, Supply Chain Management, Sustainment Performance Management, Field Operations, Support Equipment, Training, and others as required. The position will be responsible for generating routine and ad-hoc reports to analyze the health and performance of the F-35 fleet and of the F-35 Operations Center. Briefings to internal and external customers regarding the activities of the fleet and of the F-35 Operations Center will be provided as needed. Candidate will also play a key role in keeping the F-35 Operations Center processes current and for proposing and implementing new processes and best practices as the F-35 Operations Center matures.
The F-35 Ops Center is a 24/7/365 operation, and the candidate will be required to work different shifts and days as needed. Shifts will include first and second.
Applicants selected will be subject to a government security investigation.
DESIRED SKILLS: - Experience in the aerospace industry - Familiarity or experienced with any of the following a plus: F-35 Autonomic Logistics Information System (ALIS) to include Siebel Customer Relationship Management (CRM) and Analytics, Computerized Maintenance Management System (CMMS) tools; Industrial and Financial System (IFS) and/or Trilogy Viewer - Customer support skills and /or aircraft maintenance experience - Presentation design, web environment, process design, and Tableau experience - Communication skills, both written and verbal - Possess good presentation skills for customer and company presentations
LOCKHEED MARTIN IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, PREGNANCY, SEXUAL ORIENTATION, GENDER IDENTITY, NATIONAL ORIGIN, AGE, PROTECTED VETERAN STATUS, OR DISABILITY STATUS.
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