ABOUT UDEMY

Udemy is the world’s largest education platform with more than 30 million monthly visitors. Through our Consumer and Enterprise businesses, Udemy creates new possibilities for people and organizations everywhere by connecting them to the knowledge and skills they need to succeed in a changing world. The Udemy consumer marketplace offers thousands of up-to-date courses in dozens of languages and provides the tools learners and instructors need to achieve their goals and reach their full potential. For companies, Udemy Business (UB) offers an employee training and development platform with subscription access to thousands of courses, learning analytics, as well as the ability to host and distribute their own content. Our enterprise platform is among the fastest growing SaaS businesses in the world. UB has more than 10,000 customers and serves the majority of the Fortune 100.

WE ARE PROUD TO BE RECOGNIZED FOR OUR WORLD CLASS EMPLOYEE EXPERIENCE:

• Business Insider SF: Best Places to Work Bay Area

• Built In Colorado: Best Places to Work

• Best Workplaces (Great Place to Work List): #1 in Turkey

• Certified Best Place to Work: Dublin

• Fortune: Change the World Company

Udemy is headquartered in San Francisco with hubs in Ankara, Turkey; Austin, Texas; Boston, Massachusetts; Mountain View, California; Denver, Colorado; Dublin, Ireland; Melbourne, Australia; New Delhi, India; and Sao Paulo, Brazil.

VACCINE MANDATE (US ONLY)

Udemy is committed to keeping its employees, clients, and communities safe. Accordingly, we require all U.S. employees to be fully vaccinated against COVID-19 if their work requires them to come into a Udemy office or come into close contact with others. If you are unable to get vaccinated due to a medical condition, disability, sincerely-held religious belief, or as otherwise required by applicable law, we will consider requests for accommodation.

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

As a Senior Identity and Access Management Engineer, you’ll be part of the Corporate Information Technology operations team. You’ll fill the role of Okta subject matter expert and will be responsible for managing and administering the Okta environment/s at Udemy.

KEY ACCOUNTABILITIES

• Demonstrate advanced knowledge of the Okta platform and services

• Evaluate the Okta organizational structure, system configuration, application integrations and make recommendations for operational or security enhancements

• Partner with IT Architects to implement and drive the adoption of Okta best practices and assist in documentation

• Take ownership of Okta Production/Sandbox/Development environments and be responsible for the daily on-going maintenance/support

• Perform repeatable processes for Okta application onboarding, including requirements gathering, app integration, documentation and the handoff to the business

• Identify, troubleshoot and resolve any and all technical issues within Okta or integrated applications

• Reduce manual tasks and deliver automated solutions using Okta group rules, life-cycle-management, and Okta Workflows

• Develop a solid understanding of the Okta Active Directory integrations and HR system integration

• Proactively monitor Okta to prepare and avoid problems all together or minimize the potential impact of developing issues

• Adhere to all compliance requirements including change management process, enforcement of password and MFA policies, and approval workflows

• Participate in any Okta audit walkthroughs

REQUIRED SKILLS & QUALIFICATIONS

• 5+ years’ relevant experience supporting, maintaining, integrating, and implementing IAM cloud/on-prem environments

• 3+ years’ experience managing Okta IdP environments

• Advanced knowledge in key Okta IAM concepts and methodologies including but not limited to, Single Sign On, Multi-Factor Authentication, Advanced Lifecycle Management, and Okta Workflows

• Proficiency with SSO protocols such as SAML 2.0, OIDC, and SWA

• Strong knowledge and experience using SCIM for application user provisioning

• Experience supporting HR system integrations with Okta for profile sourcing and lifecycle management

• Comfortable and competent in the use of Okta Expression Language for writing group rules and editing attribute mappings

• Great organizational and time management skills with the ability to communicate/collaborate effectively with team members and cross functional teams

• Comfortable working in Windows 10/11 and MacOS end user compute environments

• Ability to work in a fast paced dynamic environment that often requires shifting priorities

PREFERRED SKILLS & QUALIFICATIONS

• Knowledge or experience working with various REST web APIs and associated CRUD operations desired but not a requirement

• Flowgramming experience with the end-to-end design, implementation, and maintenance of Okta workflows to automate tasks in core applications

• The following certifications are preferred but not required:

  • Okta Certified Professional

  • Okta Certified Administrator

  • Okta Certified Consultant

• Previous experience working under organizations that require compliance from any of the following regulations: ISO, SOC2, SOX and FedRAMP

• Experience administering or supporting Azure Intune and JAMF Pro MDM integrations a plus

• Exposure working in large scale rapid growth environments with over 1000 active end users

Min salary: $ 89K (DOE) + Equity + Benefits

Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado.

Udemy is the leading global marketplace for learning and teaching online, where more than 50 million students learn from over 175,000 courses taught by expert instructors in 75+ languages. Whether learning for professional development or personal enrichment, students can master new skills through self-paced, on-demand courses.