DESIGN AT UDEMY

Udemy’s designers guide our global learning solutions, from concept through delivery of the shipped product, making sure that our experiences are intuitive, accessible, and delightful. We work side-by-side with product managers, engineers, data scientists, UX researchers, and business stakeholders to collaboratively build world-class product experiences across all screens and devices for our diverse, international community. You’ll be an instrumental part of the design and product teams, influencing our product roadmap, design process, and everything in between. We’re a close-knit bunch who enjoy problem-solving and collaboration, and we share a serious commitment to delivering the best possible learning and teaching experiences. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We are driven by our mission: “To improve lives through learning.”

ABOUT THE ROLE

At Udemy, we never take our position as the top online learning platform for granted. We are constantly evolving our products to meet the needs of the global learning community and to deliver the professional skills our learners can put straight to use in their careers and their lives.

This role focuses on connecting brand new tech learners with the right learning solution for their goal and situation, and making sure they stay abreast of our rapidly expanding offerings. In this role, you will collaborate with a cross-functional team to lead the packaging and merchandising of our different product offerings as well as taking care of the complex flows that allow customers to seamlessly try, buy, and upgrade our products in order to meet their continued learning needs.

HERE’S WHAT YOU’LL BE DOING:

• Seek qualitative and quantitative data to inform hypotheses about how to improve the product discovery, decision-making, and purchase experience for new visitors to Udemy

• Collaborate with your team’s product manager, engineering lead and leadership to prioritize problems and opportunities

• Facilitate your teams effort to solve priority problems and opportunities through workshops and other ideation methods

• Drive the design process, taking solutions through multiple iterations and rounds of feedback with your team, stakeholders, the design group and the potential users

• Validate solutions through research and customer feedback, evaluate and understand the impact, gaps and opportunities to improve

WE’RE EXCITED ABOUT YOU BECAUSE YOU HAVE:

• 5+ Years of Product design / UX design experience

• A portfolio of end-to-end product design work that showcases your involvement, from research and discovery to visual design and engineering implementation support, and demonstrates your ability to ship products that users love

• Collaborated with Product Managers, Researchers and Engineers in your previous roles

• A toolbox of user centric design methods and a flair for visual design

WHAT WE’RE LOOKING FOR:

• You’re an ambassador for design who brings diverse stakeholders together to align and work together to solve problems

• You’re comfortable kicking-off abstract projects before goals and vision are fully defined and collaborate to define measurable milestones

• You facilitate ideation within your product area and champion the users while managing stakeholder input

• You regularly and clearly articulate your design process, key decisions, and the information and insights that informed your decisions

• You demonstrate expertise in your product area through mastery of best practices and knowledge of the competitive landscape

• You have mastery of hierarchy, white space, typography, composition, and demonstrate a refined aesthetic sensibility in your visual design work

• You know how to extract insight from successful and unsuccessful experiments, learn from your mistakes, and identify what you could do differently in the future

ABOUT UDEMY

Udemy is the world’s largest education platform with more than 30 million monthly visitors. Through our Consumer and Enterprise businesses, Udemy creates new possibilities for people and organizations everywhere by connecting them to the knowledge and skills they need to succeed in a changing world. The Udemy consumer marketplace offers thousands of up-to-date courses in dozens of languages and provides the tools learners and instructors need to achieve their goals and reach their full potential. For companies, Udemy Business (UB) offers an employee training and development platform with subscription access to thousands of courses, learning analytics, as well as the ability to host and distribute their own content. Our enterprise platform is among the fastest growing SaaS businesses in the world. UB has more than 10,000 customers and serves the majority of the Fortune 100.

Udemy is headquartered in San Francisco with hubs in Ankara, Turkey; Austin, Texas; Boston, Massachusetts; Mountain View, California; Denver, Colorado; Dublin, Ireland; Melbourne, Australia; New Delhi, India; and Sao Paulo, Brazil.

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. We will consider for employment qualified applicants with arrest and conviction records.

UDEMY BENEFITS:

• ELIGIBILITY: Regular, full-time employees are eligible for Udemy’s benefit programs.

• HEALTH PLANS: Medical, dental, and vision coverage (100% coverage for employee-only).

• HSA/FSA/COMMUTER: Pre-tax savings/spending plans available; generous HSA employer contributions for those enrolled in the HDHP medical plan.

• LIFE/DISABILITY: Employer-paid life insurance (supplemental available), in addition to short-term and long-term disability.

• RETIREMENT: Access to 401(k) with annual employer contribution.

• WELLBEING: Corporate memberships for meditation and mindfulness, therapy and coaching, financial planning, primary care, tele-health, health advocacy, parent/newborn support, and employee discounts.

• EDUCATION: Free access to the entire course library on the Udemy and Udemy for Business platforms; annual stipend for external learning beginning at six months of employment.

• CHARITABLE MATCHING PROGRAM: Employer match of monetary contributions to eligible nonprofits and charities that carry a 501(c)(3) tax status.

• VACATION: 15 days per year of Paid Time Off for hourly; flexible Discretionary Time Off for salaried.

• PARENTAL LEAVE: 8 weeks of leave at 100% pay for parents who take time off from work following the date of birth, adoption, or foster placement beginning at six months of employment; this amount is in addition to pregnancy-disability benefits at 100% pay, if applicable.

• HOLIDAYS: 11 paid holidays throughout the year

Udemy is the leading global marketplace for learning and teaching online, where more than 50 million students learn from over 175,000 courses taught by expert instructors in 75+ languages. Whether learning for professional development or personal enrichment, students can master new skills through self-paced, on-demand courses.