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Returns & Resale Operations Intern

Abound

Returns & Resale Operations Intern

Burbank, CA
Full Time
Paid
  • Responsibilities

    ABOUND IS SEEKING RISING SENIORS OR RECENT COLLEGE GRADUATES WHO ARE READY TO EXPLORE A CAREER IN ECOMMERCE, INCLUDING BUT NOT LIMITED TO: WAREHOUSE MANAGEMENT, RETURNS PROCESSING, INVENTORY MANAGEMENT, FULFILLMENT, AND CUSTOMER EXPERIENCE. OUR INTERNSHIP COULD BE THE FIRST STEP ON A CAREER PATH THAT OFFERS TREMENDOUS GROWTH OPPORTUNITIES!

    The ideal candidate is forward-thinking, communicative and excited about being a part of a unique effort to build a returns & fulfillment model for a one-of-a-kind marketplace in the ecommerce wholesale warehousing industry.

    What you will learn:

    • How to carry-out returns processing & order fulfillment from start to finish
    • How to inspect inbound returns for damage, defects, misrepresentation
    • How to utilize inventory management software to process and locate merchandise
    • How to label and organize inventory according to shelving location system
    • How to utilize project management software to process, track, document efforts from start to finish
    • How to pick and pack ecommerce orders, upholding fantastic fulfillment standards and helping implement sustainable fulfillment efforts
    • How to document feedback, pain-points, and successes on returns processing, order fulfillment, shelving organization, and inventory management systems to later present in strategy sessions with the team

    Requirements:

    • This position requires that candidates must be authorized to work in the United States on an ongoing basis without requiring sponsorship in the future
    • Must be able to lift objects/boxes up to 25 pounds
    • Must be able to commute to Burbank, CA and work in-person, subject to COVID-19 protocols
    • Excellent written and verbal communication skills
    • Competitive GPA
    • Proficient computer literacy, open to learning new software programs. Familiarity with Notion, Monday, Slack, Kustomer, Excel and Google Suite helpful but not required.

    Who you are:

    • You are driven and ready to dive into hands-on work with a small team
    • You have a strong ability to operate independently, and you are passionate about growing professionally
    • You are very organized and detail-oriented
    • You are extremely reliable and you communicate challenges well
    • You resonate with Abound's mission and have a genuine interest in one or more of the facets of our returns & resale operations
    • You are team-oriented and thrive on collaboration with an open-minded and supportive team

    About us:

    Abound helps indie retailers stock their stores by making product sourcing as easy as online shopping. With Abound, indie store owners get access to thousands of the very best emerging brands. And, emerging brands are able to get their products into retail shops around the country.

    Based in NYC, we're a small, fast-growing company. We're excited to be building a team as diverse as the thousands of brands and retailers who use Abound every day.

    Terms & benefits:

    • 3-month, part-time Internship, $20/hour
    • In-person in Burbank, CA
    • Room to grow and take on new responsibilities within the company with a possibility of permanent work
    • Supportive, flexible team environment
    • Become a core member of a rapidly growing startup

    Job Types: Part-time, Internship

    Pay: $20.00 per hour

    Schedule:

    • Monday to Friday
  • Industry
    Education