Job Description

Chamberlain University is seeking an enthusiastic and dedicated Admissions / Enrollment Representative to join our team in Lisle, IL. As an Enrollment Representative, you will play a crucial role in guiding prospective students through the enrollment process, providing exceptional customer service, and supporting our mission to transform healthcare education.

• Proactively contact and respond to prospective students via phone, email, and text messages, utilizing effective contact strategies
• Assess and qualify prospective students through interviews to determine if our programs align with their academic and professional goals
• Guide applicants through the enrollment process, collaborating with other departments to ensure positive application progression and student satisfaction
• Build and maintain strong relationships with prospective students in a high-volume environment
• Remain compliant with university standards and policies while operating in a student-centric manner
• Adapt quickly to changes and implement updates efficiently
• Work collaboratively in a team environment to support new student enrollment goals
• Represent Chamberlain's culture of care and embody our TEACH values (Teamwork, Energy, Accountability, Community, Heart) in all interactions
• Participate in ongoing training and professional development opportunities
• Perform other duties as assigned by management

Qualifications

• Bachelor's degree preferred
• Exceptional verbal and written communication skills
• Strong interpersonal skills and ability to build rapport with diverse individuals
• Proficiency in computer skills, including Microsoft Office programs
• Experience in customer service or sales preferred
• Ability to prioritize tasks and multitask effectively in a fast-paced environment
• Demonstrated eagerness to learn, retain, and implement new information
• Strong attention to detail and ability to maintain accurate records
• Flexibility to work a varied schedule, including some evenings and weekends, to accommodate student and organizational needs
• Access to a designated work-from-home office space with reliable high-speed internet
• Ability to work independently and collaboratively as part of a team
• Strong problem-solving skills and ability to think critically
• Empathetic approach to understanding and addressing student concerns
• Goal-oriented mindset with a focus on achieving enrollment targets

#ATGE

#LI-ATGE

Additional Information

_In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $21.83 and $24.04. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:_

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• _12 Paid Holidays + 2 floating holidays

For more information related to our benefits please visit: https://careers.adtalem.com/benefits._

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation