Qualifications
- Bachelor's Degree BS/BA degree in Computer Science, Networking, Required
- Three (3) years enterprise (2500+ clients) experience with Microsoft Windows Clients (XP/Windows 7) in a Windows 2008 Active Directory environment. Required and
- Experience using SCCM (MDT/OSD) for imaging PCs.
- Experience of supporting offsite end users via remote support tool. (LogMeIn Rescue and Configuration Manager).
- Experience troubleshooting Macintosh OSX.
- Experience supporting mobile devices (Window Mobile, Android, Apple iOS).
- Knowledge of Windows networking including DHCP, DNS, WINS, TCP/IP.
- Knowledge of hardware component repair (desktop, notebook, printer).
- Knowledge of the major client software packages (MS Office 2010/2013, McAfee, Oracle, IBM Client Access, FTP, Adobe, Cisco Call Center, Remedy, etc.).
- Knowledge of Microsoft Exchange mailbox management.
- Strong customer service and excellent communication skills along with the ability to work well with others in a team environment.
- Strong analytical skills with demonstrated problem solving ability.
- Self-starter with the ability to independently resolve problems.
- Ability to perform effectively in a fast paced environment with short timelines.
- Ability to maintain high quality of work while supporting multiple critical projects.
Additional Information
_In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18.15 and $32.86. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:_
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- 15 Days of Paid Vacation Days each Calendar Year
- _12 Paid Holidays + 2 floating holidays
For more information related to our benefits please visit: https://careers.adtalem.com/benefits._
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation