Area Coordinator for Training and Development

Shenandoah University

Area Coordinator for Training and Development

Lynchburg, VA +1 location
Full Time
Paid
  • Responsibilities

    Shenandoah University’s Department of Residence Life is accepting applications for an Area Coordinator for Training and Development. This is a full-time benefited position located on our main campus in Winchester, Virginia.

    The Area Coordinator for Training and Development is a professional staff member of the Office of Residence Life within the Division of Student Affairs. This is a 12-month, live-on position that reports directly to the Director of Residence Life (DRL). In collaboration with the DRL, the Area Coordinator provides oversight and leadership to the operations, community development and supervision associated with developing inclusive housing communities and high quality services to residential students.

    Responsibilities:
    The Area Coordinator (AC) will serve as a member of the Office of Residence Life professional staff and is responsible for the management of several residence hall communities. The AC will also focus on supporting and mentoring residents, supervising Resident Assistants and Graduate Hall Directors, and serving as a conduct officer.

    The AC will support several departmental functions to include student conduct, housing assignments, staff development and training, Resident Assistant evaluation and selection processes, roommate mediations, restorative practices, room changes processes, hall opening/closing procedures, staff appreciation/ recognition, and programming. The AC will facilitate educational out-of-classroom experiences that engage and inspire student learning and development.

    The AC will serve as essential personnel and respond to emergencies and crisis situations that occur within the residential communities and/or on campus on a weekly on-call rotation with other professional staff. They will be required to work flexible night and weekend hours as necessary. Residence Life staff may be asked to perform duties outside of their general purview to support the overall mission of the University and Division of Student Affairs.

    Key Training and Development Responsibilities:

    • Organizes and facilitates the Resident Assistant training program.
    • Lead departmental assessment initiatives and serve as the Residence Life assessment liaison.
    • Coordinate staff recruitment and selection processes for Work Study, Resident Assistants, and Graduate Hall Directors. Including marketing/advertising, building the application process, communication of offers/rejections/alternates, and facilitating Resident Assistant orientation.
    • Organize yearly updates to the Resident Assistant and Graduate Hall Director agreements to reflect any necessary changes to expectations, updates to the calendar, etc.
    • Establish and maintain working partnerships with other offices, such as Institutional Research, Center for Civic Engagement, Not Just Women’s Center, Mosaic Center, Physical Plant, Student Leadership and Engagement, Student Conduct, Department of Campus Safety, Academic Affairs, and other appropriate campus partners.
    • Offer educational opportunities for Residence Life staff and residential students on topics related to professional development, leadership skills and community enrichment.
    • Plan monthly in-services and continuous training for Resident Assistant staff.
    • Coordinate Title IX training and outreach for Residence Life staff and residential students.

    Special Note:
    Due to the supervisory responsibilities of this position, the AC is required to live on campus and participate in the rotating on-call duty schedule. Customer service, teamwork, problem-solving and people skills are required.

    There will be times throughout the year when the AC will be expected to work evenings and weekends. Availability during this time will be determined in conjunction with the other Residence Life Staff. The Office of Residence Life maintains a presence on-campus during the academic year, campus breaks, and holidays.

    Required Skills

    • Demonstrated leadership, problem solving, communication, and organizational skills are essential.
    • Experience in higher education programming
    • Ability to work with a diverse student population
    • Supervision and/or advising student groups
    • Prior crisis management and or residence life experience
    • Strong organizational skills and possess an eye for detail
    • Ability to multitask and meet deadlines required for reporting and submitting paperwork
    • Ability to foster connections and work in collaboration with University partners

    Required Experience

    Required:

    • Master's degree or Bachelor's degree with equivalent professional experience in Housing and Residence Life or a related field or equivalent combination of education and experience to an advanced degree.
    • Demonstrated leadership, problem solving, communication, and organizational skills are essential.
    • Experience in higher education programming
    • Ability to work with a diverse student population
    • Supervision and/or advising student groups
    • Prior crisis management and or residence life experience
    • Strong organizational skills and possess an eye for detail
    • Ability to multitask and meet deadlines required for reporting and submitting paperwork
    • Ability to foster connections and work in collaboration with University partners

    Preferred:

    • Prior experience as a conduct officer and BASICS facilitator
    • Experience working with Maxient and StarRez systems
    • Experience planning Resident Assistant training programs
    • Prior experience as a Resident Assistant or Graduate Assistant in Residence Life

    How to Apply:

    The complete application will include a cover letter, resume, and contact information for three professional references. Applications will be reviewed immediately and continue until a qualified candidate is selected.

    Shenandoah University is committed to enriching its educational experience and culture through its faculty, administration, and staff diversity. All candidates are strongly encouraged to include a statement in their cover letters addressing how they can contribute to that commitment.

    **Note: A pre-employment background check will be required, and a satisfactory driving record may be required as a condition of hire.

    Shenandoah University values individuals and communities' unique and diverse perspectives locally and globally. It seeks to foster mutual understanding in an inviting community where individuals are welcome and respected. The university does not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical or mental disability, genetic information, veteran’s status, or on any other basis protected under applicable law.

  • Qualifications
    • Demonstrated leadership, problem solving, communication, and organizational skills are essential.
    • Experience in higher education programming
    • Ability to work with a diverse student population
    • Supervision and/or advising student groups
    • Prior crisis management and or residence life experience
    • Strong organizational skills and possess an eye for detail
    • Ability to multitask and meet deadlines required for reporting and submitting paperwork
    • Ability to foster connections and work in collaboration with University partners
  • Industry
    Education
  • Locations
    Charlotte, NC • Lynchburg, VA