APU is seeking employees who desire to engage in our thriving culture by cultivating community through professional interactions, demonstrating a posture of lifelong learning, and modeling Christ-like character. Working together, employees at APU commit to establishing a university atmosphere that is edifying to God and to one another.
This position specializes in the timely and accurate management and maintenance of admissions related data and documents inside the university student information system. This role supports university enrollment by synchronously updating student records as inquiries and applicant’s progress through the admissions lifecycle. Other functions of this position are to assist the Associate Director and other Data Specialists with special projects and data audits.
REQUIRED EDUCATION
- Bachelor’s Degree required
REQUIRED EXPERIENCE
- Two years of experience working with databases or CRM’s and Microsoft Office Products.
- Experience with Peoplesoft and Salesforce systems preferred.
PRIMARY DUTIES/ESSENTIAL FUNCTIONS
- Create and maintain accurate records of student inquiries and applications across APU’s CRM and student information systems.
- Responsible for maintaining accurate system integration through the removal of duplicate records, data audits and report reviews.
- Support the successful enrollment of students by timely and accurate review and management of their application documents across data systems.
- Support faculty review of completed application files by ensuring file integrity for academic department admissions committee reviews.
- Manages and monitors official university printed communications regarding admissions statuses to students.
- Receives, verifies and validates official transcripts per academic catalog guidelines for GPA and accreditation requirements.
- Partners with the university cashier to successfully track and record application fee payments.
- Support enrollment growth by providing customer service and support to seven distributed Program Representative teams across APU’s main and Regional Campuses.
- Oversee the archival of applicant records in the university document repository system.
- Conduct quality control assessments through the use of comparative queries across systems.
- Assist with the training and oversight of student employees.
- Complete daily tasks and special projects for the Associate Director as assigned.
- Support, affirm, and sustain the beliefs, values, and mission of the university in all facets of one’s role and through the university's daily living expectations.
- Committed to a Christ-centered, multicultural community that values diversity.
- Required to work one Saturday commencement event (Winter or Spring) a calendar year.
SKILLS
- Typing minimum 50 words per minute with accuracy.
- Organizational skills with the ability to produce high quantity without sacrificing quality.
- Ability to communicate effectively with faculty, staff and students.
- Able to exercise independent judgment and discretion. Ability to work under pressure with distractions, and able to keep confidential information.
MENTAL DEMANDS
- Able to work under pressure to meet deadlines.
- Able to work independently and as a member of a team.
- Ability to communicate effectively in written and oral form.
- Presents self in a professional manner reflecting the goals and standards of APU.
- In agreement with the purpose and mission of Azusa Pacific University in providing a Christian-based higher education for its students.
PHYSICAL DEMANDS
- Requires repetitive motions and sitting at computer keyboard.
- Communication with others, requiring face to face, telephone and email contact.
- Walking to various offices on campus.
- Ability to lift boxes up to 30 lbs.
VISUAL DEMANDS
- Computer monitor, inquiries from various electronic and hand written sources.
ENVIRONMENT
- Busy, time sensitive turn around, high energy office.
TECHNOLOGIES
- Microsoft Office Products: Windows, Word, Outlook, Excel
- Salesforce CRM Platform
- TargetX, Conga, and Demand Tools Salesforce CRM apps
- Peoplesoft 9.1 Student Information System
COMPENSATION
- Grade 6: $17.72-$23.03/hourly
- Salary will be commensurate with qualifications, experience, and internal equity.
Azusa Pacific University is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation.
You can learn more about APU by watching the stories of faculty, staff, and alumni as they carry out our mission here: http://www.apu.edu/stories/
_ _
Azusa Pacific University will conduct a background check on all final candidates, including a DMV check.
Review of applications will begin immediately, and the position will remain open until filled unless otherwise stated. Azusa Pacific University does not discriminate on the basis of race, color, national origin, sex, age, disability, or status as a veteran in any of its policies, practices, or procedures. Women and minorities are encouraged to apply.
Required Skills
Required Experience