Assistant Director of Financial Aid for Veterans Affairs

Job Description
Reporting to the Director of Financial Aid, the Assistant Director of Financial Aid for Veterans Affairs is
responsible for the administration and oversight of the Cameron University Veterans Affairs benefit
program to ensure the efficient, equitable, and student-centered delivery of services. This position
supervises two full-time professional staff as well as up to four student workers who are employed by the
Federal Veterans Affairs Office.

Major Responsibilities & Duties
Compliance
• Ensures strict compliance with all Federal, State, and University regulations, and laws impacting
Cameron University students.
• Submits all approvals requests and related documentation on behalf of the University to the
Oklahoma State Approving Agency and the Federal Department of Veterans Affairs.
• Completes required documentation to Regional and State Veterans offices for enrollment
certification of veterans and their eligible dependents.
• Verifies military-affiliated student enrollment to ensure courses are not being repeated and are
required as part of the student’s approved major program and monitors their attendance and
progress toward course and degree completion.
• Monitors legislative, regulatory, and policy changes affecting military-affiliated students and
communicates pertinent updates to relevant campus partners.

Student Support
• Advises military-affiliated students and assists them in resolving certification problems and/or
issues related to payment of benefits.
• Connects students with campus and community resources which can increase their academic
success.
• Maintains a working knowledge of admissions, advising, financial aid, student accounts, and
registrar operations and procedures to provide accurate information to students.

Supervision and Staff Development
• Recruits, hires, supervises, supports and evaluates two full-time professional staff members as well
as students in the VA Work Study program.
• Promotes opportunities for staff to participate in professional development opportunities to
increase their knowledge and enhance their service to students.
• Provides staff with the resources that promote excellent customer service and coordinated military
and veteran support across campus.

Partnerships and Institutional Support
• Work collaboratively with campus and community stakeholders in support of the mission and goals
of the Enrollment Management Division.
• Develops presentations related to military-affiliated program opportunities.
• Plans and executes events such as: VetFest, Veterans’ Week Celebration and Come Ask VA a
Question.
• Nurtures relationships in the furtherance of the military-friendly status of the University and submits
survey data related to military-friendly and best-for-veterans recognition efforts.
• Serves on University committees as required.
• Participates in professional development opportunities to stay abreast of current issues in higher
education, especially those related to Veterans Affairs.
• Performs other duties and responsibilities as assigned.

Required Education, Knowledge, Skills and Abilities
• Bachelor's degree from a regionally accredited college or university.
• Experience utilizing best practices in serving military-affiliated students.
• Proven track record of excellent customer service.
• Capable of communicating diplomatically, clearly, and effectively, both verbally and in writing.
• Ability to multitask while demonstrating a high degree of accuracy.
• Proficiency with processing a high volume of data from a variety of sources and analyzing complex
information in decision-making.
• Strong attention to detail, even when performing routine and repetitive tasks.
• Ability to complete tasks and meet deadlines with minimal supervision required.
• Demonstrated skills in Microsoft Office, including Work and Excel.

Preferred Education, Knowledge, Skills, and Abilities
• Master’s degree from a regionally accredited college or university.
• Prior experience processing VA education benefits and extensive knowledge of VA School Certifying
Official duties.
• Military affiliation.
• Three years of accounting experience.
• One or more years of experience utilizing Ellucian (Banner) software system.
• Demonstrated understanding of the educational, administrative and personnel policies and practices
within a higher education setting.
• Understanding of and appreciation for the missions of public regional universities and the unique
needs of military-affiliated students.

Physical Demands & Working Environment
• Requires sitting at a desk and viewing a display screen for extended periods of time with frequent
interruptions.
• Requires manual dexterity for typical office work.
• Must be able to partner with colleagues without exhibiting behavioral extremes.
• Must be able to provide appropriate constructive feedback to team members as well as respond
appropriately to feedback and suggestions from management.
• Ability to access, input and retrieve information from a computer or other electronic device.
• Moderate lifting and carrying up to 20 pounds.
• Some evening and weekend work may be required.

Anticipated Salary Range: Commensurate with experience.

Benefits: Cameron University offers a wide variety of programs to benefit our employees. We are
proud to offer such benefits as paid medical coverage for employees, ample time off, and an employee
tuition waiver program. To view all benefits available to employees, visit:
https://www.cameron.edu/hr/staff-benefits-summary.

Institution: Cameron University (www.cameron.edu) is a state-supported regional institution located in
Lawton, Oklahoma, that offers undergraduate and graduate degrees. Dedicated to excellence, the
university provides a wide range of economic, cultural, and educational opportunities for the
betterment of all citizens. Master's-level graduate degrees are offered in business, behavioral sciences,
and education; baccalaureate programs are offered in more than forty disciplines, and associate degrees
are offered in many other studies. The close proximity of Fort Sill contributes to an area rich in cultural
diversity and provides the opportunity for frequent cooperative efforts. The combined community of
Lawton/Fort Sill has a population of more than 100,000 and is located adjacent to the picturesque
Wichita Mountains Wildlife Refuge. A copy of the University’s Annual Security Report, listing crime
statistics and university policies, is available by contacting the Office of Public Safety or by accessing the
report online at www.cameron.edu/ops.

Applying: Attachments should include a cover letter indicating experience applicable to position,
resume, transcripts (unofficial are acceptable for application); and the names, addresses, and telephone
numbers of three professional references. Incomplete applications may not be considered.

Deadline: Applications will be accepted until the position is filled.

EEO/AA Employer/Vets/Disability

Required Skills

Required Experience