Job Description

Summary of Position

The Benefactor Relations Specialist is a strategic partner within Augsburg University’s Institutional Advancement (IA) team. This position develops, implements, and manages a comprehensive benefactor engagement and stewardship program designed to support the short- and long-term advancement goals, and is responsible for managing and executing all aspects of donor relations and stewardship.

Primary Responsibilities

Division Leadership:

• Develop and implement a comprehensive cultivation and stewardship program that enhances Augsburg’s recognition of and accountability to its donors.
• Partner with gift officers, IA leadership, campus partners, and volunteer leaders to develop and execute strategies for benefactor engagement and stewardship.
• Provide high-level support to the Vice President and Associate Vice President of Institutional Advancement in order to ensure overall strategies to engage, solicit, and steward gifts at the highest level are executed.
• Build out and manage a comprehensive stewardship plan for benefactors at all levels in order to grow generosity with the institution.

Engagement and Stewardship:

• Partner with gift officers, University leaders, faculty and staff partners, and volunteer leaders to execute experiences and connections that are appropriate for each individual or family, arranging creative and inspiring experiences both on and off-campus.
• Lead, manage and facilitate follow up for all major and principal level benefactor campus visits.
• In collaboration with the Senior Philanthropic Communications Specialist, plan, manage and execute meetings and events that advance benefactor engagement, cultivation, and stewardship of gifts.
• Coordinate with campus partners and departments to make the IA division aware of student activities, events and other opportunities to demonstrate impact for Augsburg’s benefactors.
• Find opportunities to connect and engage donors and their fund recipients, including creating or identifying opportunities and events to connect donors to the impact of their philanthropy.
• Lead efforts to envision, plan, and execute all donor recognition and stewardship events.
• Manage the bi-weekly thank-you letters from the University President.

Gift Reporting and Recognition:

• Manage processes that standardize gift acknowledgements at all levels.
• Partner with Advancement Services to ensure accurate and timely benefactor communications.
• Create giving reports to principal gift donors in concert with the Senior Philanthropic Communications Specialist.
• Create periodic endowment and fund allocation reports.
• Systematically review all gifts and endowment funds and collaborate with the University’s finance office in generating the necessary financial reports.
• Manage compliance with donor intent on gift direction and use by coordinating with finance, academic departments, financial aid and Institutional Advancement.
• Develop and manage processes that ensure Augsburg volunteers feel engaged and appreciated.
• Manage tangible donor recognition, including gifts of appreciation, plaques, etc.

Additional Responsibilities

• Partner with departments across campus to ensure experiences are planned and communicated effectively and represent the University, its rich history, current students, and future pursuits.
• Cultivate a culture of philanthropy and gratitude among current faculty, staff and students, alumni and friends of Augsburg.
• Coordinate with IA colleagues by facilitating meetings, individual check ins and sharing email signals to the division.
• Other duties as apparent or assigned by supervisor(s).

Work Environment and Physical Demands

• Typical work environment is an office. Sedentary work for long periods of time.
• Regular computer and phone use.
• Hybrid work schedule.
• Occasional evening and weekend work required.
• Regular local travel and occasional national travel.

Qualifications

Minimum Qualifications

• Bachelor’s degree.
• At least three (3) years of directly related experience in fundraising, curated experiences, and/or volunteer management.
• Experience working in CRM database(s).

Preferred Qualifications

• Experience with Raiser’s Edge.
• Previous donor relations experience.
• Five (5) or more years of directly related experience in philanthropy, fundraising, and/or volunteer management.

Knowledge, Skills, Abilities

• Excellent communication skills: ability to speak to groups; communicate in writing, and listening skills with the ability to translate the goals of colleagues and campus partners into action.
• Ability to collaborate with colleagues, leaders, external stakeholders and campus partners
• Ability to work effectively in a past-faced environment.
• Ability to be attentive to details, accuracy and precision.
• Ability to multitask, organize workflow and manage multiple projects.
• Demonstrate professionalism, patience and sound judgement.
• Demonstrate a polished, professional character.

Additional Information

Compensation & Benefits at Augsburg

• The compensation range is $55,000 - $65,000 per year, DOQ.

Augsburg University offers a competitive and comprehensive total rewards program including:

• Medical, dental and vision coverage
• A generous 403(b) matching program with an employer contributions of up to 8% upon eligibility
• Up to 100% tuition remission for employees, spouses and dependents, and participation in the Tuition Exchange program with colleges and universities throughout the US
• Generous paid time-off, including 14 paid holidays, 12 sick days, 2 community service days, and vacation of up to 22 days per year immediately upon hire
• Employer-paid STD, LTD and life insurance
• Employee Assistance Program (EAP) for all employees

Equal Opportunity and Affirmative Action Statement

Augsburg is an equal opportunity employer and does not discriminate on the basis of gender, sexual orientation, marital status, gender identity, race, age, disability, religion, national origin, color, or any other protected class.

Augsburg University is committed to providing equal employment opportunity to all applicants and employees regardless of their race, color, creed, religion, gender, age, national origin, familial status, disability, veteran status, sexual orientation, gender identity, gender expression, marital status or public assistance status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation to complete our application process, please contact our Human Resources Department at phone number: 612-330-1058 or email: hr@augsburg.edu.