Front Desk Attendant - Indianapolis, IN as-needed; to cover 11:00am-7:00pm shift

HealthFitness is looking for a Front Desk Attendant to join the fitness team at our corporate client site located in Indianapolis, IN (northeast portion of the Indianapolis circle). In this position, you will greet, check-in and assist customers; provide program information, services, membership and ensure the highest possible level of customer service and participant satisfaction. In addition you may also assist members with facility tours and non-members with joining.

This is an as-needed position with no regular weekly hours, covering when the regular staff isn't able to work.

What you'll be doing

• Greeting, checking-in and assisting customers, provide program information services and membership information.
• Assist with all member service desk administration and processes, answer phones, and process membership enrollments.
• Efficiently responds to client and participant requests, comments or concerns and brings issues to timely and appropriate resolution.
• Participates in membership drives to acquire new participants and enroll new participants.
• Maintains and updates participant and facility policies as appropriate. Educate participants on policies and procedures.
• Participate in internal programs and special events.
• Opening and/or closing duties.
• Other duties as needed/assigned.

What you’ll need to have

• High School Diploma or GED required.
• Previous customer service experience strongly preferred.
• Fitness background a plus.
• Adult CPR/AED and First Aid certifications from American Heart Association, American Red Cross or American Safety & Health Institute required within 30 days of hire.
• Applicants must meet hiring requirements including but not limited to pre-employment drug test. ****

You may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 800-636-3304 or jobs@hfit.com for assistance.

ABOUT US

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran

Trustmark is pleased to have earned recognition from the Chicago Tribune as a Chicago Top Workplaces Award winner for third consecutive year. The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.

Keywords: customer service, entry level, receptionist, administrative assistant, clerk, greeter, salon, team member, agent, representative, membership, associate

Required Skills

Required Experience

The Sr. LGO for WBUR at Boston University will be a professional fund raiser with a successful track record of board management and engagement with prospects and donors. A minimum of six years of direct fund-raising experience with a proven track record of soliciting and closing gifts is required. Strong interpersonal skills and demonstrated ability to build relationships in a highly collaborative environment is a must, the ability to engage in building relationships of trust and mutual value added with colleagues across the station. A capacity to think strategically and creatively is necessary, this involves the ability to inquire about and listen to a prospect's needs, and then to understand and determine how to best develop a successful strategy for engagement.

Candidates must have a bachelors degree and six to eight years fundraising experience. Additionally, advanced written communications, analytical skills, collaboration, and project management skills are required. Salary is competitive and commensurate with experience. Play a leading role in WBURs campaign and join us today.

WBUR is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.