CLIENT TECHNOLOGY ANALYST II,IS&T IT Help Center
We are seeking a self-motivated, passionate, and logical technology professional to join the ranks of our highly dynamic and diverse team. Individuals will have the opportunity to serve as a liaison between the Boston University community and our large, comprehensive centralized IT department, leveraging technical expertise to assess business needs and advocate for and implement technology solutions. Individuals will be responsible for providing end-to-end technology support to our client communities by building strong relationships and establishing themselves as the point person in an ever-changing technology-driven world. The ideal candidate is one who highly values the client experience, is resourceful, adaptable, thrives in a team-based structure, and ensures technology works for the client, not the other way around.
In return, we provide an environment that encourages creativity, collaboration, professional and personal growth, open doors, life-long friendships, and a sense of purpose topped off with a touch of humor.
This particular Client Technology Analyst position will be based out of the new COVID-19 laboratory and testing center, located within BU’s Rajen Kilachand Center for Integrated Life Sciences & Engineering, giving you a chance to play a critical part in re-opening Boston University’s residential campus and combating a global pandemic. The primary focus will be to provide support for the staff that work in the testing center and serve as a backup administrator for our new Lab Information Management System (LIMS) which will track samples being tested through the lab workflow. Never alone, this position is part of a larger Client Technology Services team, allowing for backup coverage when on vacation and growth opportunities to learn about other areas of campus. Experience with Electronic Medical Record (EMR) systems, bar codes and tracking computer peripherals, and Linux preferred.
Responsibilities include:
Required Skills
Soft Skills
Technical Skills:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
Required Experience
Soft Skills
Technical Skills:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.