Are you ready to be at the forefront of research and innovation on a dynamic campus that's shaping the future of education? Consider joining the Boston University Information Services & Technology (IS&T) team.

Our Mission:

We aim to deliver exceptional technology and data services to support outstanding education, pioneering research, efficient administration, and a connected, secure community at Boston University, one of the largest private employers in Boston, with nearly 10,000 faculty and staff.

Role Overview:

As an IAM Analyst II, you will play a crucial role in the Identity and Access Management (IAM) Operations team by performing support activities for IAM technologies at Boston University. You will use IAM tools and technologies to ensure that the right people have the right access to the right data at the right time. You will work with project teams to ensure that solutions meet the community's expectations and comply with university IAM policies and standards. This role involves collaborating across various departments to enhance IAM processes and support the presence of IAM programs within the University.

Key Responsibilities:

• Provide operational support for IAM technologies.
• Troubleshoot and resolve issues related to IAM products, processes, and policies.
• Collaborate with project teams to ensure solutions comply with university policies and standards.
• Improve IAM processes in collaboration with IAM management and business units.
• Participate in IS&T leadership committees as needed.
• Be available outside of standard working hours for changes during approved enterprise change windows and to support priority incidents.

Why Join Us?

• Be part of a team dedicated to technological innovation and education.
• Work in a diverse and inclusive environment that values all members.
• Contribute to the mission of supporting Boston University's to deliver world-class education and do ground-breaking research.
• Time Off: In addition to generous time off, BU employees have a paid intersession break, and 13 paid holidays.
• Retirement: University-funded retirement plan with full vesting after 2 years of eligible service.
• Tuition Assistance Program: Competitive tuition assistance program for yourself and family members.
• Transportation: BU offers a discounted MBTA pass as well as additional options to assist employees in their daily commute.
• Wellness: BU offers programs and classes at little or no cost, including workshops and personal counseling, please check out https://www.bu.edu/wellness/ for more information!
• Culture & Community: BU also offers access to discounts or free admission to various city art/cultural institutes around Boston.

If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at 617-353-6474.

Required Skills

• B.A./B.S. required, or technical institute degree/certificate.
• Equivalent work experience can substitute for educational requirement such as demonstrated knowledge in a specific IT discipline with problem solving and analytics skills and three years of relevant work experience.
• Experience with IAM tools and technologies.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively across teams.
• Flexibility to work outside standard hours when necessary.
• Knowledge of PeopleSoft Campus Solutions Security and SailPoint IIQ is a plus.

_We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. _

Required Experience

• B.A./B.S. required, or technical institute degree/certificate.
• Equivalent work experience can substitute for educational requirement such as demonstrated knowledge in a specific IT discipline with problem solving and analytics skills and three years of relevant work experience.
• Experience with IAM tools and technologies.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively across teams.
• Flexibility to work outside standard hours when necessary.
• Knowledge of PeopleSoft Campus Solutions Security and SailPoint IIQ is a plus.

_We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. _