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DIRECTOR, SERVICE CENTER ADMINISTRATION, Service Center Administration

Boston University

DIRECTOR, SERVICE CENTER ADMINISTRATION, Service Center Administration

Boston, MA
Full Time
Paid
  • Responsibilities

    Sponsored Programs is a fully remote department within the Office of Research, a group dedicated to aiding the research community in navigating the lifecycle of their work, from finding funding to creating proposals to helping inventions find their way to the public.

    Service Centers/Cores play a key role in providing internal and external researchers with services in support of the research enterprise. This role oversees the creation and review of all service centers at Boston University. The Director provides oversight and review of the financial aspects of service centers, analyzes, and approves the rate charged and participates in the annual service center rate submissions and review. The incumbent is responsible for working with university research leadership and Service Center Directors and Administrators to communicate policies, provide guidance to ensure compliance, and supports Service Centers in managing to best practices. The Director is proactive to ensure continuous improvement and collaboration across various central and school units. An entrepreneurial and innovative approach will be important for enhanced management and growth of Service Centers.

    Responsibilities:

    • Review proposals for new service centers. Meet with Service Center Directors and administrative personnel to understand the operations of the center. Review proposed financial pro forma and rate submissions. Benchmark pricing and service offerings with other institutions/industries. Approve submissions and make recommendations to VPR for consideration. Reviews agreements and consults with the Office of the General Counsel on all contracts and Fee for Service Agreements across a variety of sponsors.

    • Work closely with university research programmatic and compliance leadership to review service center financial activity. Consult with center administrative personnel concerning accounting, financial, invoicing, and related issues. Provide interpretation of policy to ensure compliance. Works closely with Industry Engagement in support of initiatives and is responsible for Service Center and Industry Engagement Fee for Service Agreements (including budget and execution of agreements).

    • Prepare packages/documentation for Core Advisory Committee and/or other senior level review for proposed new centers. Respond to requests from financial or research administration for data and related information. Prepare management and ad hoc reports of financial activity and the health of service centers. Develop and enhance dashboards and tools to aid Service Center Directors in the management of Service Centers and in ensuring compliance. Collaborates with others on emergent needs and projects.

    • Responsible for managing and developing a Cost Accountant/Analyst in support of Service Center Administration functions.

    Required Skills

    • Bachelor's Degree Required.

    • 5-8 years in related fields of research administration.

    • Must possess strong analytical skills, continuous improvement and customer service mindset.

    Preferred Qualifications:

    • Master' Degree Preferred.

    • Experience in higher education and knowledge/experience with Service Center Administration is a plus.

    • Strong interpersonal skills and ability to demonstrate notable presence, capable of effectively engaging with diverse stakeholders and fostering meaningful connections.

    This position is eligible for the generous tuition remission and the robust benefits package at Boston University. This opportunity is fully remote, with an on-site expectation twice per year for leadership meetings.

    We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

    Required Experience

  • Qualifications

    • Bachelor's Degree Required.

    • 5-8 years in related fields of research administration.

    • Must possess strong analytical skills, continuous improvement and customer service mindset.

    Preferred Qualifications:

    • Master' Degree Preferred.

    • Experience in higher education and knowledge/experience with Service Center Administration is a plus.

    • Strong interpersonal skills and ability to demonstrate notable presence, capable of effectively engaging with diverse stakeholders and fostering meaningful connections.

    This position is eligible for the generous tuition remission and the robust benefits package at Boston University. This opportunity is fully remote, with an on-site expectation twice per year for leadership meetings.

    We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

  • Industry
    Education