Job Description

As a member of the Circulation Services team, the Circulation Services Coordinator is responsible for coordinating, supporting and providing public-facing library services in the User Services Department. The Circulation Services Coordinator has primary responsibility for evening and weekend circulation operations at the Hesburgh Library Circulations Desk, ensuring library services are provided in accordance with established standards and workflows. The Circulation Services Coordinator schedules, coordinates, and assesses the work of student employees, assists patrons with circulation needs, access to resources, and complex service issues.

Essential Duties & Responsibilities

• Oversees evening and weekend operations: Maintains operations in accordance with established standards and workflows. Interprets library policies to patrons and independently resolves most questions and issues, referring to the appropriate department or employee
• Generates reports from the library service platform: resolves overdue equipment loans, course reserves, DVDs and other short-term loan items. Communicates with borrowers to facilitate overdue returns and prepares bills for lost or damaged material.
• Serves as the point of contact: Provides frontline support for course reserve services: helps patrons access the library service platform, troubleshoot streaming media, and refers patrons to the campus ticketing system. Offers point-of-use instruction and addresses technology problems to facilitate the use of equipment, electronic products, and services.

Key Attributes for Success

• Attention to Detail: Exceptional analytical, conceptual, and problem-solving abilities
• Service-Oriented: Strong commitment to providing innovative and responsive service
• Collaborative: Fosters open communication and collaborative problem-solving; thrives in cross-functional team environments.

Qualifications

Required Qualifications

• Associate’s degree or up to 3 years of college or technical school. Relevant Experience can be substituted for the education requirement
• Excellent communication, organizational and problem solving skills required
• Familiarity and experience with library processes and workflows
• Ability to work independently in the absence of direct supervision

Additional Information

Compensation: Up to $23.00/hour, commensurate with experience

_ This position will be accepting applications until August 31, 2026._

A resume and cover letter are required to be considered for the position.

The University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, national or ethnic origin, sex, disability, veteran status, genetic information, or age in employment. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and complies with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a). We strongly encourage applications from candidates attracted to a university with a Catholic identity.