The People Operations Assistant supports the goals and day-to-day functions of the People Operations/Human Resources office. This role is responsible for providing both administrative and entry-level technical HR support while ensuring a positive, service-oriented experience for employees and visitors. The ideal candidate brings curiosity, reliability, and a desire to grow within the HR profession, while maintaining professionalism and confidentiality in all matters. ****
Essential Job Functions and Responsibilities:
**Employee and Visitor Support **
Serve as the first point of contact for the HR department, offering professional, inclusive, and confidential service to employees, students, and guests, using sound judgment to assess and direct inquiries.
Monitor and manage HR department mailboxes, field telephone calls, and route inquiries to appropriate staff with discretion and sound judgment.
**Records and Data Management **
Maintain employee records, ensuring accurate and organized documentation through digital and paper-based filing systems.
Update employee information in systems such as Banner and internal directories (e.g., address changes, office numbers).
Process employment verifications and assist with Public Service Loan Forgiveness (PSLF) form completion.
**A dministrative and Operational Support **
Prepare and process departmental invoices, staff reimbursements, and assist with tracking budget expenditures.
Submit and monitor work orders for office maintenance and coordinate supply ordering and inventory for the department.
Provide proactive and detail-oriented administrative support to the People Operations team, including scheduling, data entry, and accurate recordkeeping.
**HR Communications and Engagement **
Assist in drafting and distributing internal HR communications, including a biweekly employee newsletter.
Maintain and update the People Operations/HR website and bulletin boards.
Coordinate creation of employee recognition cards (e.g., birthdays, milestones) in partnership with the Dean’s Office and Communications.
Employee Events and Orientation
Support planning and logistics for employee events, orientation sessions, and employee engagement activities.
Serve on the Stetson Wellness Squad, Health Fair Committee, and Graduation Planning Committees.
Help implement employee wellness initiatives and other community-building efforts.
**Technical and Project-Based HR Support **
Support HR systems and tools by assisting with data entry, troubleshooting access or navigation issues, and supporting simple data reporting.
Help test and implement new HR forms, surveys, or process improvements (e.g., digitization of onboarding forms).
Assist with special HR projects, audits, research, and compliance-related tasks as directed.
Support HR document formatting, template consistency, and branded materials for internal communications and guides.
**Other Responsibilities **
Perform other duties as assigned, contributing to a team-oriented, service-driven HR environment.
Maintain the highest level of confidentiality and professionalism in handling sensitive personnel matters.
Required Skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
Strong attention to detail and organizational skills.
Demonstrated ability to handle confidential information with discretion and professionalism.
Excellent verbal and written communication skills, with a customer service mindset.
Ability to work independently, prioritize tasks, and adapt in a fast-paced environment.
Interest in learning and growing within the Human Resources field.
Comfort using or learning HR systems such as Banner or other HRIS platforms for data entry and basic reporting.
Ability to maintain and update website content using a content management system (CMS) or similar tools.
Familiarity with or willingness to learn basic design platforms (e.g., Canva, Publisher) for creating internal communications and flyers.
Willingness to learn about HR compliance, employment policies, and internal procedures to provide informed administrative support.
Desire to join a distinct university community committed to inclusive excellence, kindness, and collaboration, as it seeks to move Forward Together in making our community and world a better place.
Preferred Qualifications :
Familiarity with basic data reporting or Excel-based dashboards for HR metrics.
Experience using or interest in workflow and form automation tools (e.g., Microsoft Forms, Power Automate, Adobe Sign).
Understanding of institutional branding and ability to format documents and templates accordingly.
Comfort working with shared file systems such as OneDrive, SharePoint, or Google Drive for collaborative document management.
Work Environment: Routinely work in an office setting during normal hours of operation for university offices. Will require some light travel to Tampa Law Center and DeLand campus.
Required Experience
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
Strong attention to detail and organizational skills.
Demonstrated ability to handle confidential information with discretion and professionalism.
Excellent verbal and written communication skills, with a customer service mindset.
Ability to work independently, prioritize tasks, and adapt in a fast-paced environment.
Interest in learning and growing within the Human Resources field.
Comfort using or learning HR systems such as Banner or other HRIS platforms for data entry and basic reporting.
Ability to maintain and update website content using a content management system (CMS) or similar tools.
Familiarity with or willingness to learn basic design platforms (e.g., Canva, Publisher) for creating internal communications and flyers.
Willingness to learn about HR compliance, employment policies, and internal procedures to provide informed administrative support.
Desire to join a distinct university community committed to inclusive excellence, kindness, and collaboration, as it seeks to move Forward Together in making our community and world a better place.
Preferred Qualifications :
Familiarity with basic data reporting or Excel-based dashboards for HR metrics.
Experience using or interest in workflow and form automation tools (e.g., Microsoft Forms, Power Automate, Adobe Sign).
Understanding of institutional branding and ability to format documents and templates accordingly.
Comfort working with shared file systems such as OneDrive, SharePoint, or Google Drive for collaborative document management.
Work Environment: Routinely work in an office setting during normal hours of operation for university offices. Will require some light travel to Tampa Law Center and DeLand campus.