Job Description

The Business Systems Coordinator will assist with the overall operational objectives of the Clinical Operations team. A primary responsibility involves data entry for and system administrative support that focus on a more efficient and enhanced service level to the student and fellow employees. The expected outcome is a positive student and employee experience.

• Help to develop, drive, and implement new strategies for success for the department in the areas of all clinical operations systems.
• Through observation and diagnosis of customer inquiries, provide guidance for how to effectively navigate the system to customers.
• Collaborate with other cross functional teams, developing shared best practices and communication channels, and then dispersing relevant information to the student facing teams.
• Provide daily support to the clinical operations teams in all aspects of the clinical operations systems, daily management, and analysis of system issues.
• Assists with other projects as delegated by management.
• Work on cross-functional projects as a key supporter and extended consultant with ongoing changes and development.
• Assist with collection of data, entry of data, creation of reports, analysis of reports, and other business admin system administration duties.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

• Bachelor's Degree required.
• Minimum of four (4) years’ experience in customer service or related educational field required.
• Minimum of four (4) years’ experience in the development and life cycle of new user system projects, reporting, and data entry required.
• Strong Microsoft Office, SharePoint, and Internet Applications experience.
• Excellent organizational, communication, project management skills.
• Ability to thrive in a fast paced, constantly changing environment.
• Ability to effectively lead and manage concurrent projects to meet development and implementation deadlines.
• Ability to work effectively with internal and external clients to negotiate solutions that meet organizational objectives.
• Work well with internal and external customers.
• Willing and able to travel to different site locations.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18.70 and $33.84 per hour. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays

For more information related to our benefits please visit:https://careers.adtalem.com/benefits

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation