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Assistant Director, Student Account Services

Boston University

Assistant Director, Student Account Services

Boston, MA
Paid
  • Responsibilities

    Create a residential environment that fosters academic achievement, student development, and community. Serve as a leadership figure and role model. Train, supervise, and evaluate resident assistants and graduate resident assistants. Manage the day-to-day operations of the local residence life office. Provide support and supervision to the administrative secretary and work-study staff, and maintain various office records, including private student information. Ensure that living and common spaces are safe, clean, and functional for students. Regulate student conduct by enforcing residential rules and regulations,and serving as a judicial officer. Respond to urgent and emergency situations, intervene in conflict situations, and serve on an on-call rotation. Initiate regular contact with students. Promote learning in the living center and student and staff development by overseeing faculty-in-residence, advising the residence hall council, collaboratingwith specialty advisors to the specialty communities, and facilitating weekly staff meetings and training and development events. Serve on at least one Residence Life committee. Represent the department at various University functions and programs. This live-in position routinely requires evening and weekend commitments.

    Required Skills

    B.A./B.S. required, Masters preferred, and two years of experience. Public presentation, written communication, and event planning skills. Strong customer service orientation and attention to detail. Organizational and problem-solving skills. Ability to display good judgment in pressure situations. Ability to effectively interact with and support diverse constituencies. Understanding of the cultural, social, and educational needs of a culturally diverse student residential community. MUST INCLUDE COVER LETTER IN ORDER TO BE CONSIDERED.

     

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

    Required Experience

  • Qualifications

    B.A./B.S. required, Masters preferred, and two years of experience. Public presentation, written communication, and event planning skills. Strong customer service orientation and attention to detail. Organizational and problem-solving skills. Ability to display good judgment in pressure situations. Ability to effectively interact with and support diverse constituencies. Understanding of the cultural, social, and educational needs of a culturally diverse student residential community. MUST INCLUDE COVER LETTER IN ORDER TO BE CONSIDERED.

     

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

  • Industry
    Education