Oops! It looks like your profile doesn't match the filters set by the employer. Update your profile or click here to check out some awesome jobs we have for you. You have already applied to this job. Check out some more jobs!

Customer Experience Specialist (Up to $16/hr)

Sunsational Swim School

Customer Experience Specialist (Up to $16/hr)
San Diego, CA Internship Paid


$14 - $16/hour


  • Answer incoming calls and messages from concerned clients
  • Listen to client issues with empathy
  • Understand each client’s frustrations and recommend appropriate solutions
  • Negotiate with clients and instructors to resolve problems
  • Make lesson recommendations and talk about reasonable swim (learning?) expectations
  • Help new clients register for lessons
  • Assist current and potential customers via live chat


  • Creative problem solver who brainstorms quickly
  • A good listener who is calm under pressure
  • Excellent verbal and written communicator
  • A positive, friendly team attitude
  • Honest and ethical with good judgment
  • Able to learn new software programs quickly/tech-savvy
  • High attention to detail - on the phone, in email and in account management
  • Flexible schedule for weekend and/or holiday work
  • Experience working with children or teaching swim lessons is a plus!

About Us

Sunsational Swim School is the #1 provider of private at-home swim lessons in America - with over 2,000 Sunsational swim instructors in 40 Metro areas Nationwide!

Take a look at our Instagram feed