Customer Service Manager

National Black Grads

National Black Grads

Customer Service Manager

Remote
Part Time
Unpaid
  • Responsibilities
    • Email and call former Inland Empire Scholarship recipients and Ceremony Recognition participants to collect survey data and testimonials
    • Create a database with past scholarship recipients, donors, school partners
    • Collect Videos of encouragement from past black grad participants and celebrities
    • Maintain Constant Contact Campaigns
  • Qualifications
    • Proficient in MS Office Suite
    • Strong organizational and multitasking skills
    • Customer-oriented approach
    • Excellent verbal and written communication abilities
  • Industry
    Education
  • About Us
    National Black Grads (NBG) mission is to ensure that all students can achieve academic excellence and is committed to strengthening communities by providing academic related support services, including financial resources to African American High School graduates. Our network of High School and College graduates, educational support organizations, educational institutions, faith base groups, local businesses and community donors’ partner to increase access and propel students to higher education beyond K-12. Our pipeline of master learners are capable of learning anything throughout their lives and will be able to compete and take advantage of employment and entrepreneurship opportunities the IE region possess.