Director II
Financial Aid

SALARY

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$85,000

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LOCATION

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Daytona Beach Campus

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JOB TYPE

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Fulltime

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POSITION

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#11684

POSTED

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6/9/2023

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CLOSING DATE

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Open until filled

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How would you like to work for a dynamic, innovative and growing State College? Daytona State has trained the future leaders of Volusia and Flagler Counties and beyond for more than 65 years. Our graduates serve in the critical fields of healthcare, emergency services, business, education, hospitality, engineering, cybersecurity, digital media and more. We want you to be part of our team!

We offer competitive salaries, excellent health, dental and life insurance plans, and the opportunity to participate in the Florida Retirement System. Employees also enjoy a wide range of other incentives such as professional development opportunities, tuition reimbursement, free use of our aquatic and fitness centers, discounts on cultural events, generous leave policies and more.

We’re honored to be included in Orlando Business Journal's “Best Employers in Volusia County” rankings.

You belong here!

Required Qualifications: ** **This position requires a bachelor’s degree and five (5) years of demonstrated successful full-time professional, administrative or supervisory experience in administering student financial aid programs. Candidates must have a broad knowledge of federal, state and local donor, grant, scholarships and loan program restrictions, regulations and laws. Knowledge and experience working in a high volume, large college environment is also required.

Preferred Qualifications: A Master's degree is preferred.

Key Responsibilities : This is not a comprehensive list of responsibilities.

• The Director of Financial Aid will be responsible for the planning, organization, and supervision of the Office of Financial Aid Services. This college-wide office administers federal, state, and institutional financial aid funds and services. This position coordinates and manages all financial aid programs, oversees audits, compliance reviews and account reconciliation to ensure institutional compliance with relevant regulations, codes, and statutes as well as all federal, state, and institutional financial aid regulations, policies, and procedures. The Office of Student Financial Aid Services serves over 15,000 applicants each year with total funding of more than $85 million..

• The Director will meet with students to resolve satisfactory academic progress appeals, eligibility appeals, enrollment issues, dependency overrides, and payment of college fees and refunds, and may refer students to appropriate student services and meet with students to resolve problems, conflicts, complaints and initiate corrective action.

• The Director will provide consultation and assistance to support Enrollment Management objectives to recruit and retain students and to provide research and analysis to support institutional policy initiatives related to financial aid awarding.

• The Director will serve on various campus committees and will be the point person for all financial aid related inquiries from students, parents, staff, faculty and administration; monitor, approve, and/or revise all financial aid packaging for all qualified applicants in accordance with federal, state, institutional, and other policies and procedures and oversee the Satisfactory Academic Progress (SAP) and Return of Title IV (R2T4) Funds processes.

• This individual will oversee coordination of student loan processing between students, federal government, and the institution, Title IV refunds and repayments, including U.S. Department of Education and National Student Loan Data System notifications. The successful candidate will represent the office to various funding agencies, media, student groups and other external groups; provide professional leadership and consultation within the State of Florida, as well as various professional associations in ways that benefit the College and the student population that it serves including, but not limited to, FAFSAA, SASFAA, and NASFAA.

• Under the direction of the Vice President for Enrollment Management, the Director will supervise the Financial Aid Counselors and work with the other administrative and/or professional staff within Financial Aid in planning, organizing, coordinating and directing the financial aid and scholarship programs and services. This individual will also direct the development, administration, implementation and evaluation of program activities and operations; prepare and administer annual program budgets and ensure compliance with college policies and applicable state and federal regulations related to financial aid. The Director will provide overall supervision, training and evaluation of their staff and conduct regular meetings with staff to inform them of program policies, procedures and deadlines; provide the strategic direction and leadership for an innovative, results-oriented financial aid program that is consistent with the goals and mission of the College as well as share information as appropriate, promote the development of ideas for improved services and efficiency, and encourage teamwork.

• The Director will coordinate and integrate financial aid operations on all DSC regional campuses; determine annual Cost of Attendance for all categories of students; develop an annual awarding strategy for the available Federal/State/Institutional financial aid funds to optimize the resources in the best interest of DSC and its students and to compliment the enrollment goals of the College.

**Knowledge, Skills, & Abilities: **

• Must have excellent organizational skills and leadership ability and understand compliance with Federal, State, and Institutional guidelines while maintaining a high level of customer service.
• Must have experience using a personal computer, office software such as MS Office and electronic mail.
• Must think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational culture.
• Exhibit a thorough knowledge of policies, procedures, and outside regulations pertaining to the position, possess a working knowledge of operational and fiscal analysis technique and take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved.
• Ability to anticipate, investigate, and analyze problems and address them proactively, communicate effectively, both orally and in writing and establish and maintain effective working relationships with faculty, staff, students, and the public.
• Work in a fast-paced, demanding environment, work independently and follow through on assignments.
• Detail-oriented and work with a variety of constituencies and be willing to contribute to a team effort.
• Exercise discretion and good judgment always, and in all contexts, and maintain confidentiality.
• Collect, organize, analyze, and present information in a meaningful manner and collaborate and be effective working with all populations.

For consideration, applicants must submit an online application at www.DaytonaState.edu/hr. Applicants may also upload their cover letter, resume and transcripts of all degrees and coursework. Application must include the names, addresses and telephone numbers of three (3) professional references. If formal education occurred at an international institution, a copy of the degree evaluation must be uploaded and submitted with the online application. Candidates will not be considered if copies of transcripts (and / or third-party evaluations) are not furnished by the position closing date. Any candidate hired must supply official transcripts within 30 days of employment.

Criminal background checks are required.

For more information, please contact us at 386.506.4505 or visit our website at http://www.DaytonaState.edu .

Reasonable accommodations are available to applicants with disabilities during the application and interview process. To request accommodations, contact 386.506.4505.

Daytona State College prohibits discrimination and provides equal access, equal educational opportunity, and equal employment opportunity to all persons regardless of age, color, disability, ethnicity, genetic information, gender, marital status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, and veteran status. For more details, read our policy at this site https://www.daytonastate.edu/equity/index.html or contact Human Resources at 386-506-4505 or 1200 W. International Speedway Blvd. Building 100, Room 303 Daytona Beach.

EQUAL OPPORTUNITY / EQUAL ACCESS EMPLOYER

Required Skills

Required Experience