Established in 1973, Cacique® has affirmed itself as America's leader in Hispanic perishables. Our product offerings span from fresh cheeses, table creams, and processed cheese to cured meats and drinkable yogurts. Our company has a leadership position amongst the Hispanic population nationwide and enjoys a steady path of growth. We are a very dedicated and competitive family owned company which offers an excellent environment in which to thrive and grow.
Cacique looks to hire future teammates who embody Cacique's Four Pillars: Family, Quality, Integrity and Authenticity. These four Pillars are the values that have been the foundation of Cacique's success since its inception in 1973. Our work culture embraces people who are innovative, resourceful, determined, catalysts of change and champions of our values.
We are currently looking for a QA Supervisor with a passion for process improvement and quality. The Quality Assurance Supervisor has supervisory responsibility for all quality assurance and quality control related functions within the facility. Emphasis on creating and sustaining a team environment by setting expectations and following through with floor audits and providing feedback to teams.
At Cacique eligible employees receive a comprehensive benefits package which includes medical, dental, vision, life insurance and short term disability. As well as vacation, sick, holiday pay, birthday day off, 401k with company match, and more!
SUPERVISOR RESPONSIBILITIES:
- Drive company focus, manage culture, encourage strong work ethic, and foster an environment of trust and respect
- Leads by example (strong work ethic).
- Develop and lead with a sense of urgency.
- Communicate and support company policies and decisions in a positive manner.
- Make recommendations for facility, equipment, and process improvements.
- Ability to communicate clearly and succinctly in written and oral form across various organizational levels.
- Directly responsible for assigning daily tasks and monitoring the output of their direct reports.
- Motivates others to achieve desired results by empowering and allowing direct reports to take ownership of their responsibilities
- Participate in career growth opportunities for direct reports.
- Identify employee training needs and follow through to accomplish the desired results.
- Ensure employees have a safe working environment and use proper protective equipment.
- Communicates closely with manager on performance issues, procedures, and policies to insure overall consistency.
- Provide immediate feedback and consistent performance reinforcement to employees on a daily basis.
- Holds subordinates accountable for performance.
- Participate in employee evaluations (quarterly feedback sessions, annual appraisals, and new hire reviews).
- Provide recommendations, drafts and/or outlines for disciplinary action and any other non-exempt staff documentation.
- Manage employee attendance to ensure compliance with Company standards; approve/monitor overtime
- Assign employee breaks and lunches and ensures appropriate coverage.
- Oversee attendance & punctuality compliance of team.
- Develops team and individual performance plans in alignment with dept., and company goals and objectives; communicates clearly defined individual and group objectives.
DUTIES/ESSENTIAL JOB FUNCTIONS:
- Establishes and communicates quality improvement objectives and appropriately recognizes quality goals in the areas of sensory, lab maintenance, calibrations, RCA, customer concerns, vendor compliance, regulatory agencies and HACCP/Pre-requisite Programs, et al.,
- Assist QA Manager on SQF audit compliance for the plant. Must be a certified SQF Practitioner.
- Establishes, communicate and periodically quality assurance goals.
- Monitors and provides input to housekeeping and safety.
- Identifies potential areas for improvement by department and sets improvement objectives.
- Provides planning and support to strategic initiatives.
- Secures resources for QA Manager in order to meet quality goals (i.e., lab supply, standard operating procedures, sensory evaluations, swabbing, environmental monitoring program, COA's shelf life studies et al...
- Establishes and maintains Standard Operating Procedures in order to minimize variability due to personnel in the lab.
- Establishes and maintains a formal communication plan that improves communication between shifts and departmental support.
- Provides resources for problem solving initiatives, (i.e. root cause, sensory evaluations, etc.) Coordinates vacation planning for employees and scheduling
- Communicates policy changes and expected behavior. Monitors compliance to policies.
- Training and development for employees that have a direct impact on food safety/quality or storage of ingredients, packaging or finished products.
- All Cacique employees are expected to produce and promote our products and services in a manner that exceeds the quality and value expectation of our customers and consumers by adhering to Good Manufacturing Practices and Quality/Food Safety Management Systems.
CORE COMPETENCIES:
- Must be positive hands-on results oriented leader.
- Must have high standards of personal integrity and ethics.
- Capable to organize and communicate information effectively to all levels.
- Proven ability to lead, manage, motivate and develop direct reports.
- Has the ability to build effective relationships at all levels. Treats all people with respect.
- Solid understanding of unit operations, process capabilities, quality, regulatory affairs, planning and food safety.
- Ability to set measurable goals and assign objectives to meet those goals.
- Possesses the ability to work through people by setting objectives, assessing performance, providing candid feedback and holding people accountable.
- Ability to create and support a team -based environment across the operation.
Required Skills
- Demonstrated Knowledge of Good Manufacturing Practices, Good Documentation Practices and Good Laboratory practices (GMP's/GDP's, GLP's)
- Proficiency in MS Word, Excel and Outlook.
- Preferred laboratory technical knowledge of dairy industry or other food industry.
- Willingness to support a 24/7 day manufacturing operations. Able to work on various shifts.
- Work efficiency in a fast pace environment.
- Successful proven track record with quality, safety, customer service and employee development. Bi-lingual Preferred
Required Experience
- Bachelor's degree in Food Science, Biology, Biochemistry, Chemistry or related field of study or equivalent work experience.
- With HACCP, PCQI Certification
- 2 + years in a laboratory environment