Job Summary
The Emergency Department Nurse Supervisor has accountability for the shift to shift operations in the nursing unit, serving as a role model and leader. The Emergency Department Nurse Supervisor oversees and coordinates the emergency care provided by the department and assists the Emergency Department Assistant Nurse Manager with staff development, oversees competencies, assists with workflow and schedules. Su
Organizational Expectations
Provides a positive and professional representation of the organization.
Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.
Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience.
Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice.
Adheres to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
Participates in ongoing quality improvement activities.
Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards.
Complies with organizational and regulatory policies for handling confidential patient information.
Maintains compliance with the Emergency Medical Treatment and Active Labor Act (EMTALA) rules and regulations.
Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization.
Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements, and TJC standards and/or standards from other accrediting bodies.
Essential Functions
Clinical Practice
Directs and coordinates emergency care provided within the department.
Directs department functions.
Directs department functions ∙ Assists Director with coordination and completion of employee orientation process.
Maintains equipment.
Implements and maintains infection control measures.
Monitors employee productivity.
Oversees working scheduling.
Assists with quality improvement efforts.
Complies with hospital, State, Federal and JCAHO regulations.
Sets role model for others.
Promotes team effort throughout department.
Follow through effectively.
Understands priorities and reacts in a timely manner.
Procures and distributes medication from secure locations per work assignment according to established policies, procedures, and protocols.
Maintains credential appropriate for the Emergency Department (ACLS, BLS & PALS).
Administrative
Assist with staff selection and development.
Consistently strives to increase productivity.
Contributes to assisting with decreasing overtime.
Assists in finding cost reductions within the department.
Provides in-services to staff as needed.
Communication
Communicates effectively with peers, staff, leadership and providers.
Works well in helping define work goals.
Presents as a mentor.
Shows effective counseling skills.
Seeks assistant when needed to make decisions.
Communicates responsibility for actions.
WORKS AS PART OF A TEAM:
PERFORMS DUTIES WILLINGLY AND WITH INITIATIVE
SHARES INFORMATION.
TREATS OTHER WITH CONSIDERATION, COURTESY AND RESPECT.
REMAINS CALM: WORKS EFFECTIVELY IN STRESSFUL SITUATIONS.
DEMONSTRATES JUDGMENT AND TACT.
LEADERSHIP
ADHERES TO JENNIE STUART HEALTH’S ETHICS AND COMPLIANCE STANDARDS.
DEVELOPS GOALS FOR SELF.
UNDERSTANDS HEALTHCARE COMPLICATIONS.
MONITORS CUSTOMER SERVICE AND EMPLOYEES RESPONSIVENESS.
MONITORS DEPARTMENT SAFETY.
ARRANGES OWN KNOWLEDGE BASE AND DEVELOPMENT BY ATTENDING FORMAL AND INFORMAL EDUCATIONAL ACTIVITIES AND SHARES KNOWLEDGE WITH OTHERS.
DEMONSTRATE ABILITY TO WORK INDEPENDENTLY WITH SCOPE.
ASSURES STANDARDS SET FORTH BY STATE, TJC AND OTHER AGENCIES ARE MET.
ACTIVE ON SELECTED COMMITTEES FOR THE PURPOSE OF EXCHANGING INFORMATION AND PARTICIPATING IN PERFORMANCE IMPROVEMENT.
MUST PROMOTE GOOD PUBLIC RELATIONS FOR THE DEPARTMENT AND JENNIE STUART HEALTH WHILE MAINTAINING PATIENT/CUSTOMER CONFIDENTIALITY.
PARTICIPATES IN SELF-EVALUATION AND DEVELOPS A PROFESSIONAL PLAN FOR DEVELOPMENT BASED ON UNIT GOALS/STRATEGIC PLANS.
ATTENDS STAFF MEETINGS, PROVIDING INPUT AND EVALUATION INTO UNIT STRATEGIC PLANS, OPERATIONS AND PERFORMANCE IMPROVEMENT.
NON-ESSENTIAL FUNCTIONS/ MARGINAL DUTIES
ALL OTHER DUTIES AS ASSIGNED (MUST COMPLETE APPROVED COMPETENCIES FOR ADDITIONAL SKILLS)
SUPPORTS AND ADHERES TO JENNIE STUART HEALTH GOALS, PHILOSOPHIES, POLICIES AND PROCEDURES.
Required Skills
REQUIRED SKILLS
MINIMUM EDUCATION
REQUIRED LICENSE
Required Experience
REQUIRED EXPERIENCE
REQUIRED SKILLS
MINIMUM EDUCATION
REQUIRED LICENSE