Job Description:

Goldfish Swim School is looking for a motivated professional to help run its business operations. This position will assist in managing a workforce that can be upwards of 55 employees. A primary focus of the position is to ensure that all required corporate processes are in place. This position will report directly to the General Manager of the business and will be an integral part of representing the Goldfish Swim School brand overall.The duties and responsibilities of the position include:

Assisting in overseeing all business operations

Hiring, training, and management of staff

Providing excellent customer service

Establish, lead and maintain all procedures and processes of the Goldfish brand

Implement and maintain daily and weekly reports

Maintain a high-level of training and cross-training of employees

Qualifications / Experience:

Some college experience

Minimum of 1 years of operational management experience

Familiarity with a consistent changing work environment

Proficient in Microsoft Office Programs

Strong written and oral communication skills

Candidate Profile:

Willing and able to gets hands on, must be a “doer”

High level of energy

Detail-oriented and organized

Ability to multi-task

Flexible and able to adapt to company growth and evolving responsibilities

Ability to remain calm and direct staff under a fast-paced environment