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Senior Treasury Accountant

Trustmark

Senior Treasury Accountant

Chicago, IL
Full Time
Paid
  • Responsibilities

    Trustmark’s mission is to improve wellbeing – for everyone.  It is a mission grounded in a belief in equality and born from our caring culture.  It is a culture we can only realize by building trust.  Trust established by ensuring associates feel respected, valued and heard.  At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities. 

     

    TRUSTMARK IS CURRENTLY SEEKING A DIRECTOR, CUSTOMER SUCCESS OPERATIONS, TO JOIN THE TEAM. 

     

    _FOR CANDIDATES BASED IN IL/WI (WITHIN TRAVEL DISTANCE), THIS WILL BE A HYBRID ROLE AND THE IDEAL CANDIDATE WILL BE REQUIRED TO WORK ON-SITE AT OUR OFFICE IN LAKE FOREST, IL FOR 2 DAYS. FULLY REMOTE CANDIDATES ARE ALSO WELCOME TO APPLY. _

    OVERVIEW: 

    Has the overall accountability for the implementation lifecycle and service experience for new and reenrolling clients in assigned territory.  Has direct management and accountability for Customer Success Managers, Implementation Managers, Implementation Coordinators within their assigned region and will be responsible for the strategic direction, oversight and standardization of implementation and service efforts in his or her assigned territory.

     

    Strategically aligns with internal and external partners to ensure appropriate timelines, best practices and SLAs are followed. Will serve as the main escalation point for implementation and service issues within the assigned region. Also be expected to perform as a subject matter expert for the Customer Success team and will be expected to grow and develop his or her associates to be seen as trusted experts and the single source of contact for clients, brokers and external enrollment partners during the implementation and post-implementation service experience process.

     

    JOB RESPONSIBILITIES: 

    TEAM LEADERSHIP

    • Responsible for shaping and driving implementation and service teams in assigned region
    • Direct management and coaching of Customer Success Managers, Implementation Managers & Coordinators.
    • Provide leadership to foster team collaboration, productivity, efficiency, and agility
    • Support team to clear roadblocks, acting a point of escalation internally and externally
    • Monitor goals and service level agreements to ensure performance levels are met. Recommend and own action plans to ensure department meets and/or exceeds goals.
    • Directs audit activities to ensure quality calibration across the team.
    • Department level quality/quantity audit results. Implements appropriate steps to achieve targets.

    CROSS FUNCTIONAL PROJECT MANAGEMENT & LEADERSHIP

    • Strategically align and build strong cross functional partnerships
    • Serve as SME and leader for various divisional or product enhancement projects
    • Serve as a member of the Customer Success leadership team
    • Maintenance of production block of business (either Customer Success or Implementation) to maintain and build cross functional knowledge.

    OTHER DUTIES/PROJECTS AS NEEDED/ASSIGNED

     

    QUALIFICATIONS:

    Bachelor’s Degree in business, communication, or similar field and / or

    5 plus years direct or relevant industry / business experience

    2 years team supervisor experience

    Experience managing onsite and remote staff

    Ability to travel up to 15%. May include occasional weekend travel.

    Demonstrated proficiency in the following areas:

    • Strong analytical abilities
    • Collaborating and influencing outcomes through others with or without direct reporting authority throughout our organization
    • Solid interpersonal effectiveness. Ability to develop relationships, handle conflict, resolve issues, and promote a strong internal team culture
    • Resolving complex issues and negotiating beneficial outcomes using strong business judgement and decision-making skills
    • Strong oral/ written communication skills
    • Strong organizational skills using a disciplined approach to activities and projects; Ability to manage multiple priorities at the same time
    • Ability to solve problems and align the right organizational resources to meet customers’ needs
    • Ability to work independently and to make sound business decisions consistent with divisional strategy and business objectives
    • Demonstrated proficiency in Microsoft Tool (Word, PowerPoint, and Excel) as well as quick ability to learn and use additional systems and tools like, but not limited to, Tableau Server and SharePoint.

    _PREFERRED: _

    • Working knowledge of voluntary/worksite products and processes
    • Change management skills
    • Demonstrated proficiency with Tableau Server and SharePoint

     

    Come join Trustmark! Join a team that will not only utilize your current skills but will enhance them as well. Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives.  We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

     

    FOR THE THIRD CONSECUTIVE YEAR WE WERE SELECTED AS A TOP WORKPLACE BY THE CHICAGO TRIBUNE. The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization. 

     

    If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.

     

    All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran or disability.

    Required Skills Required Experience

  • Qualifications

    Required Skills:

    • College degree in business management, production operations management, agricultural science, food science is required

    Job Location Code:

    Chicago-Racine (CHI)

    Job Location:

    Chicago, Illinois, United States

    Additional Locations

     

    Job Type:

    Full-Time/Regular

    Posting Date:

    5/27/21

    Required Experience:

    • Seven or more years supervising and managing departments and individuals involved in meat processing activities, preferred.
    • Ability to use the Microsoft Office suite of applications; specifically using Word to create and modify documents, Excel to record data and calculate results, and Outlook to communicate internally and externally.
    • Must be dependable, adaptable, detail-oriented, able to follow directions, able to work under minimal supervision.
    • May be required to work weekends and extended days.
    • May be required relocation to other OSI facilities for multi plant experience.
    • Work is generally performed within a manufacturing environment subjected to temperatures of cold and warm along with wearing the proper PPE, with standard office equipment available along with plant manufacturing environment.
    • While performing the duties of this job, the employee is regularly required to sit, stand, bend, walk, use hands or finger, talk, hear, feel objects, tools, or controls; may be required to lift up to 50 pounds. Vision abilities include close vision to a computer screen.
    • Overnight Travel may be expected up to 25%.

    OSI Industries is an Equal Employment Opportunity employer that believes everyone has the right to be treated with dignity and respect. OSI does not discriminate on the basis of national origin, gender, race, color, religion, pregnancy, gender identity, sexual orientation, protected veteran status, disability, or any other characteristic protected by applicable law. All applicants will receive consideration for employment based on merit, qualifications and business needs. OSI participates in the E-Verify program.