Host/Hostess | Hospitality

University of Notre Dame

Host/Hostess | Hospitality

Notre Dame, IN
Full Time
Paid
  • Responsibilities

    Job Description

    The University of Notre Dame Operations, Events, and Safety (UOES) division is currently hiring for Full-Time Host/Hostess within Rohr's in our campus hospitality department. The UOES Division oversees the University's event management, hospitality, and customer service functions, while also supporting student life, academic initiatives, research activities, and annual milestone celebrations.

    The Host/Hostess will engage with our internal and external guests in a professional, welcoming, consistent and joyful manner in order to ensure the experience is a memorable one while creating return guests for the Morris Inn.

    Key Responsibilities:

    • Manage the OpenTable software to seat, assign tables, and other restaurant duties
    • Information gathering for the front of house, back of house team members, and the guest
    • Seating guests to optimize the dining experience, pacing of the service team, and the optimal use of the dining room.
    • Menu presentation and communicating with server to seated table
    • Answering phones according to service standards
    • Reservation confirmation with guests
    • Execute all guest interactions with a joy for serving others; all while demonstrating professionalism, job knowledge, grace, respect, and friendliness.
    • Alert server about all special notes in a reservation including allergies, special occasions, past experiences, etc.
    • Update Guest Experience Profile each visit and alert management of any issues

    The University of Notre Dame is proud to be ranked ** \ #1 on the Forbes Best Large Employer list** , a recognition that reflects our commitment to creating a workplace where you’ll feel welcomed, supported, and truly valued as part of our beloved community.

  • Qualifications

    Qualifications

    • Capable of managing time effectively with minimal supervision
    • Positive, respectful, excellent communication and listening skills
    • Ability to maintain a standing position for extended periods of time (up to 6 hours at a time)
    • Follow food safety procedures for handling, storing, and serving food products

    Additional Information

    Pay Rate: $17.50/hr

    At Notre Dame, we know our impact depends on exceptional people, people like you. We are committed to fostering a vibrant, welcoming community. In keeping with our mission, we encourage applications from all who will help build and strengthen our beloved community. We strive to empower every employee to flourish, knowing your success propels Notre Dame to new heights of impact.

  • Industry
    Education