• Serve as the first-line resource for Headfirst team members and leadership regarding any HR-related questions, issues, and ideas.
• Maintain accurate electronic records in the HR information systems, including initial data entry and continued maintenance of employee records.
• Conduct timely audits of data systems and processes to reduce data entry errors and ensure quality control.
• Provide support to site program teams preparing for accreditation and licensing site visits as needed.
• Support HRIS projects across a wide range of topics including implementations, upgrades, and systems structure and design changes.
• Manage benefits administration, including supplier relationships, annual enrollment, and compliance.
• Serve as a bridge to Accounting on payroll processing and ongoing administration as needed.
• Research, help draft, and maintain Headfirst's policies and procedures, and related documentation.
• Support the Talent function by serving as a recruiting coordinator and screener for the HQ recruiting and hiring process.
• Manage the HQ onboarding process to ensure that all team members comply with federal, state, and local regulations.
• Partner with leadership to research, plan, and implement all aspects of company culture including team-building, professional development, evaluations, engagement, and retention.
• Engage, build, and live Headfirst's culture while being a champion of our values and mission.
• Partner with other departments and divisions including Finance, Operations, IT, and Marketing to ensure effective overall operations.
• Act as the general point-of-contact for day-to-day office operations need.
• Serve as systems administrator for office technology accounts.
• Take on additional responsibilities as identified or requested by Headfirst leadership.

• Bachelor’s degree.
• 1-2 years of experience in human resources and compliance, office operations, and/or business administration.
• Superb organizational and planning abilities.
• Proficiency in Microsoft Word, PowerPoint, and Excel.
• Aptitude for learning HR information systems.
• Proactive, solution-oriented approach to problem-solving.
• Ability to organize tasks and prioritize time in the face of competing duties.
• Understanding of, or willingness to learn, applicable employment laws and regulations.
• Concise and articulate written and oral communication skills.
• Proven professional composure, discretion, and judgment.
• Desire and drive to help create a positive, supportive, and team-oriented work environment.

At Headfirst we are above everything a mission driven company with a responsibility not only to the growth and development of our campers and families but also to the growth and development of our full-time employees. We are proud of our benefits that include self-management PTO policies, health insurance, 401k matching, profit sharing bonus structure and career development opportunities.

For over 20 years, The Headfirst Companies have been delivering experiential and sports programs and camps to inspire the personal best in high potential young people.

We create experiences that inspire the next generation to discover their personal best, courageously engage with the world, celebrate the challenges that come with trying hard things and meet every opportunity with persistence, patience and a positive attitude. Headfirst is the country’s leading provider of transformational experiences for boys and girls 3-18 years old. Founded in 1996 in Washington, D.C., we have flourished into a national brand that operates numerous divisions with 37 full-time employees and 600 seasonal team members.

Our diversity in experiences along with our industry-leading curriculum focused around social and emotional intelligence, we strive to inspire the artist, scientist, musician, athlete, explorer and the personal best in all of our young people. We are driven every day by one mission – to inspire the personal best in our young people experiencing our programs, our partners and one another.