Technical Service Representative

INX International Ink Co.

Technical Service Representative

Charlotte, NC +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a Technical Service Representative (Metal Deco Ink) to work with us. This person will report to the Technical 2-Piece Manager for performance of assigned functions and coordinates with Inplant Technicians and Managers. The person in this role will be required to travel domestically and internationally up to 25%. As a Technical Service Representative, you will be responsible for:

    • Performing Technical Service investigations in the local Lab or at customer locations
    • Performing color matches and formula optimizations
    • Inventory management and record-keeping
    • Housekeeping, purchasing and other duties as assigned
  • Qualifications

    Qualifications

    _ To perform your job as expected, you will be required to:_

    • Have a High School graduate or G.E.D. equivalent
    • Must be able to pass a color vision test
    • Have the ability and willingness to travel
    • Be able to match colors effectively
    • Demonstrate excellent customer service skills
    • Effectively communicate with peers and customers
    • Have good and effective written, reading comprehension, and verbal skills
    • Be able to interpret data and draw effective conclusions

    _ In addition to these qualifications, we will consider as a plus if you have:_

    • Have an associate degree in chemistry or equivalent
    • SAP experience and proficient with Microsoft Suite programs.
    • 3-5 years in the ink industry and experience in commercial printing

    Additional Information

    We offer a competitive salary with excellent benefits including medical, dental, vision, life insurance, disability, pet insurance, HSA and FSA, 401(k), and more. Through our programs, which now include Paid Volunteer Time Off and Paid Parental Leave , we support the needs of our employees, their dependents, and their communities by providing a benefit package that is easy to understand, easy to access, and affordable for all our employees.

    Don’t just choose a job; choose a career that emphasizes employee growth in a safe, environmentally conscious culture. Embark on your Colorful Career with us!

    We require post-offer, pre-employment drug screens, physicals, and background checks.

    Equal Opportunity Employer: disability/veteran.

  • Locations
    Charlotte, NC • Philadelphia, PA