The Academic Advisor is responsible for serving prospective and currently enrolled undergraduate students including advisement to facilitate registration, enrollment, major/minor selection, retention, graduation and monitoring academic standing. This role will maintain the professional operation of the Office of Academic Advising and Student Services.
Duties and Responsibilities
- Provide academic advisement for undergraduate and transfer students including course selection, transfer credit evaluations, major and minor decisions, degree requirements, monitoring academic standing, program plans, change of status, interschool transfers
- Respond to student inquiries and resolve issues related to curriculum, course prerequisites, referencing current catalogs, websites, and other appropriate resources
- Maintain individual student files including pertinent advising and other notes
- Prepare form and individual letters and other communications, schedule meetings and appointments, secure requested information, and prepare summary reports
- Supervise operation of the front desk in the Academic Advising and Student Services Office
- Administer reviews and status of student records, conducting reviews of all student records at critical credit thresholds of 30, 60, 90, and 120+ credits to ensure fastest time to degree completion
- Serve as the student liaison with all academic and ancillary support offices (e.g. Counseling, CAP, Athletics, etc.)on campus, as pertains to advising and registration, student goals, and College initiatives
- Participate in Orientation programs as needed
- Provide frequent feedback on student status and success to Senior Director of Academic Advising and Student Services, Associate Vice President for Academic Affairs, and Deans as needed
- Conduct information sessions for students. Deliver oral and written presentations to faculty, students, employers, and administrators
- Participate in Commencement activities
- Assist in monitoring and review web pages related to undergraduate student academic services
- Serve as liaison with Department Chairs, Faculty, Registrar, and Student Financial Services and other necessary units
- Other duties as needed by the Senior Director and Provost’s Office
Required Skills
Required Experience
- Minimum of two years of experience in academic advisement in a collegiate/higher education setting including
- Transfer credit evaluations
- Degree audits and graduation clearance
- Demonstrated knowledge of the policies and procedures of the College and undergraduate Dean’s Offices
- Excellent organizational, written, oral, and interpersonal skills
- Demonstrated proficiency utilizing various computer systems (Microsoft Office, PeopleSoft Student Information System, and others as needed)
- Detail oriented
About Us
Iona College, a highly accredited liberal arts institution of academic excellence, seeks to grow our diverse community of learners, scholars and staff located at our scenic 45-acre campus in New Rochelle, just 20 minutes north of midtown Manhattan, and at our satellite program at Rockefeller Center. At Iona we are committed to educating lifelong learners in the tradition of the Christian Brothers and American Catholic higher education. We prepare our 3,300 undergraduates and 600 graduate students with career-ready skills and success in all facets of their lives by nurturing the values of justice, peace and service. Our continued success depends on attracting and retaining a highly motivated, results-oriented and talented team. Learn more about what makes us unique: review our Mission, Vision & Values, our stories in the media and our compelling benefits. Join the Iona College team and partner with us as we Move the World!
Iona College is committed to attracting and supporting a staff and faculty of women and men that fully represents the racial, ethnic and cultural diversity of the nation and our institution; as a result, we actively seek applications from individuals of all backgrounds and beliefs.