Job Description

The Enrollment Operations Coordinator is responsible for ensuring that all admissions-related documents are processed and updated within our CRM in a timely manner. The individual in this role verifies all student files are accurate and meet the requirements of our partner institutions. This person is also responsible for understanding all transfer credit policies and for completing transcript evaluations for their assigned partner institutions

What you'll be doing as an Enrollment Operations Coordinator:

• Processes all incoming applications, transcripts, and supporting admission documents via mail, email and other electronic formats
• Updates and maintains accurate records in our CRM and other essential systems.
• Evaluates transcripts for admission requirements and transfer credit
• Works within partner systems to update student information
• Works cohesively and collaboratively with Enrollment Advisors to assist in facilitating prospective student enrollment
• Determines when admissions files are ready to be prepared and sends files to partner institution for review
• Compliance with all personnel policies and procedures
• Ability to come to work and work the regular schedule and shift for the position
• Performs other duties and responsibilities as assigned by supervisor

Qualifications

Education: Associate degree required; Bachelor’s degree preferred

Experience:

• 1+ years of experience in Higher Education required
• Transfer credit evaluation experience highly desired

Technical skills :

• Proficient with Microsoft Office Suite including Outlook, Word, Excel, Power Point
• Proficient with Adobe Acrobat or equivalent document management software

Skills and Competencies

• Excellent written and oral communication skills
• Excellent attention to detail
• Critical thinking and problem-solving initiative
• Curious and confident to ask questions and learn quickly
• Ability to manage conflicting priorities and multiple tasks
• Team player
• Always demonstrate the Keypath values – Commitment, Collaboration, Innovation and Lifelong Learning

Additional Information

Benefits Include

• Competitive array of Medical, Vision and Dental
• Tuition Reimbursement
• Partner Degree Program - earn a free degree from one of our partner institutions
• 401 (k) Retirement Matching Contributions
• Paid Leave Policies
• Paid Holiday Week Shutdown in December
• Summer Flex/Family Flex Days
• Volunteer Time Off
• Professional Development Programs
• Remote/Flexible Work Options

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A little bit about us

Keypath Education is a leading global edtech company that partners with the world’s leading Universities to create innovative and in-demand online education programs and champion the student journey from enrolment to graduation. We are a rapidly growing, fast-moving international team who value community, collaboration, innovation, and lifelong learning.

Certified as a Best Place to Work by the Chicago Tribune, our in-country office is in Schaumburg, Illinois. We’re growing fast, and our US team is now made up of close to 300 full-time employees. We gather teams of experts from digital marketing, course development, web development, finance, and student service backgrounds to support university partners in the US and around the world.

Keypath Education is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. Keypath’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.