Join a passionate and purpose-driven team of colleagues who contribute to Trustmark’s mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity, or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients, and communities. 

As one of the nation’s largest independent benefits administrators, Trustmark Health Benefits helps our clients manage costs without compromising care by offering innovative solutions, flexibility, and complete data transparency for our clients. Our responsive and empathetic customer service teams provide the highest level of support for employers and members.

We are seeking an Administrative Assistant for our West Des Moines location. The Administrative Assistant’s nature and purpose is to provide a high level of administrative support to the Administration staff, Billing staff and other departments within the Company.  This position provides administrative support including schedule management, handling information request, meeting support, preparing correspondence and mailings, receiving visitors, scheduling meetings and catering, and making travel arrangements.  This position provides good customer service to all clients, internal and external.

In this position, you will work full-time in the West Des Moines location. Your work schedule will be Mon-Fri, 8:00 am-4:30 pm CT.

JOB RESPONSIBILITIES INCLUDE:

• Assist Operations team both within the West Des Moines office as well as across Client Benefit Teams with various administrative assistance. Duties include scheduling meetings, organizing daily activities in support of the location including receiving deliveries and visitors.
• Supports office needs, which include new hire preparation of workstation, maintaining office supplies, desk changes, telephone changes, maintaining conference rooms. Back up for – Ensure proper operation of equipment, troubleshooting malfunctions, and calling for maintenance/repair of equipment.
• Assist with coordination of region wide communications. Assist with planning and coordination. of location and region wide events and initiatives. Handle sensitive and confidential information.
• Handle the existing case and new case mailbox daily. Check voicemail boxes and log voicemails on spread sheet for all areas.
• Handle incoming mail and faxes that need to be processed and/or scanned to another party or the system.
• Assist Billing Team with delinquency and any special meetings on an ongoing basis.
• Prepare mail merges and process mailings every month as required.
• Other duties as assigned

JOB QUALIFICATIONS:

• High School Diploma or GED equivalent
• Strong written and verbal communication skills and the ability to work with all levels of internal management and staff, as well as outside clients and vendors
• High level of demonstrated integrity and confidentiality
• Computer skills with expertise in Microsoft programs
• Ability to meet deadlines with strong follow-up skills
• Critical thinking skills: logic and reasoning to foresee and identify potential problems and proactively take steps to remedy the issue
• years of previous administrative support experience
• Strong technical knowledge of Excel and Word to perform mail merge functionality
• Previous health insurance industry experience is a plus

Come join Trustmark! Join a team that will not only utilize your current skills but will enhance them as well. Trustmark benefits include health/dental/vision, life insurance, FSA, and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives.  We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

FOR THE SECOND CONSECUTIVE YEAR WE WERE SELECTED AS A TOP WORKPLACE BY THE CHICAGO TRIBUNE. The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization. 

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran, or disability.

Required Skills Required Experience

• Forklift Training
• Able to read, write, and communicate in English
• Basic computer skills
• Safety Awareness
• Ability to work in enclosed or narrow spaces
• Regulations may prohibit an employee from performing some of these duties consecutively without a change of clothes and sanitized gloves.

OSI Industries is an Equal Employment Opportunity employer that believes everyone has the right to be treated with dignity and respect. OSI  does not discriminate on the basis of national origin, gender, race, color, religion, pregnancy, gender identity, sexual orientation, protected veteran status, disability, or any other characteristic protected by applicable law.  All applicants will receive consideration for employment based on merit, qualifications and business needs. OSI participates in the E-Verify program.