Automation & Release Engineer Krolls Identity Theft and Breach Notification (ITBN) practice helps clients and their advisors, including boards of directors, legal counsel, and insurance providers, resolve the myriad complex issues resulting from a data breach. Since 1999, the team has facilitated the response for thousands of breaches across North America impacting over 100 million individuals. ITBN serves organizations from a wide range of industries, such as: healthcare, financial and business services, government, and higher education. Our customized services include notification, call center, and identity monitoring and restoration solutions. In addition to serving business and enterprise clients, ITBN builds and offers a comprehensive identity theft protection service through strategic partnerships. The service is backed by Krolls Licensed Investigators, who counsel members and work to remedy problems caused by identity theft. Position Overview: Kroll is looking for an Automation & Release Engineer to join its Identity Theft and Breach Notification unit, providing cybersecurity solutions to a range of business clients and consumers. This position is responsible for organizing, directing and managing the process with building and maintaining software releases into non-production and production environments. In addition, ensuring the quality and consistency of internal and customer facing releases. The qualified candidate will lead releases by working with cross functional teams including infrastructure, networking, software development, architecture, business intelligence, quality assurance, product development and operations. We are looking for a candidate currently working as a release manager or having solid foundational experience ready to take the next step in their career. Responsibilities: * Create and manage release schedules and release notes * Plan and communicate how a release will be managed, including risk/issue management, change control, and communication plan * Create deployment documents that outline the steps required for each release * Identify and manage risks, dependencies, and resolve issues that affect release scope, schedule and quality. Work closely with scrum teams to ensure that each release is completed with quality and meets established development standards for code management * Facilitate cross-functional release management meetings to discuss current and upcoming releases * Participate in CAB meetings to discuss release scope * Participate in application roll-out implementation meetings and enterprise change review meetings * Cultivate processes, best practices and tools for release management * Create and maintain metrics relative to the successfulness of a release based on user impact and release quality * Develop automated build scrips where applicable to build, integrate, and deploy software releases * Manage pre-production environment consistency throughout the release process * Skills in performance, stability, and reliability monitoring of complex systems * Skills in root cause analysis and risk mitigation plans * Communicate in an effective manner that promotes healthy relationships with both internal and external team members * Work flexible hours to support releases * 2-4+ years experience as a Release Manager or directly relevant position * Bachelor's degree in Computer Science, Software Engineering, or similar; or equivalent combination of education and experience * Experience with JIRA or similar issue tracking software * Experience with deployment tools or scripts * Experience in a change management environment * Excellent communication and organization skills * Strong Technical skills including SQL, build process tools (GIT) * Must have a passion for learning new technologies and applying them to software solutions * Agile framework experience (Scrum / Kanban) * Experience with Continuous integration (CI) / continuous delivery (CD) highly preferred * Understand fundamentals of software development processes and procedures Ab__out Kroll: Kroll is the leading global provider of risk solutions. For more than 40 years, Kroll has helped clients make confident risk management decisions about people, assets, operations and security through a wide range of investigations, cyber security, due diligence and compliance, physical and operational security and data and information management services. Headquartered in New York with more than 35 offices in 20 countries, Kroll has a multidisciplinary team of nearly 1,000 employees and serves a global clientele of law firms, financial institutions, corporations, non-profit institutions, government agencies and individuals. All resumes are held in confidence. No recruiters or agencies without a previously signed contract. No faxes please. Only candidates whose profiles closely match requirements will be contacted during this search. Kroll is an Equal Opportunity Employer. **Primary Location: **United States-Tennessee-Nashville **Work Locations: ** **Job: **Engineer/IT/Software/Technician **Organization: **Kroll **Schedule: **Full-time **Job Posting: **Aug 15, 2018, 8:14:06 PM