SUMMARY

The Manager, Student Financial Services assists in the management of all federal Title IV loan and grant programs and ensures the timely and accurate certification and origination, disbursement, and reconciliation of all Title IV funds in compliance with federal regulations and program guidelines. Manage financial aid day-to-day functions of federal loan, grant, scholarship, and private loan processing.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Oversee and review ISIR transactions on an ongoing basis. Recalculate eligibility and make appropriate adjustments to the student record, award, and/or disbursement, and communicate changes to the federal or state government as necessary to clarify discrepancies in the data and award.
• Collaborate in the design and/or development of functional/technical aspects of the student aid system; assist in updating the collection, tracking, and reporting methods used to analyze data.
• Collaborate with the Assistant Director, Student Services Operations in ongoing system development and maintenance of procedure and processing manuals.
• Advise the Senior Director, Student Services regarding overall programs and operations related to federal and private loan, scholarship, and grant processing.
• Perform the routine batch processes that record and transfer data between systems; manually enter information when electronic data transfer is not an option (i.e., ISIR loads, verification files).
• Perform the routine batch processes required for packaging and disbursement of financial aid awards.
• Perform the routine batch processes required for determining satisfactory academic progress.
• Responsible for assembling and distributing required reports.
• Assist with testing of system updates.
• Oversee data entry operations; develop procedures and manage appropriate records following applicable regulations, policies, and standards; and ensure data integrity.
• Respond to faculty and student support staff regarding policies and procedures for Financial Aid functions. Adhere to the Financial Aid Code of Conduct.
• Process Return to Title IV returns.
• Maintain a high degree of confidentiality concerning all student information.
• Comply with all aspects of the law school’s Customer Service Standards.

SUPERVISORY RESPONSIBILITIES

N/A

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The person must have a poised and professional image; strong interpersonal skills with the ability to work collaboratively in a team environment. Must be able to interact effectively and efficiently with all visitors and students while projecting a positive image for the department and law school. Service oriented with ability to make all visitors feel welcome. Must have a collaborative approach to working with others. Must have excellent writing and editing skills.

Ability to work in a fast paced environment and perform multi-tasking duties.

Must be familiar with federal and state financial aid rules and regulations. Must be familiar with federal and state software and websites including but not limited to EdConnect, COD, FAA, NSLDS, and HelmNet. Must have experience using Excel, PowerPoint, and Word. Ability to travel and work evenings, weekends, and other times as deemed necessary for overall operation of Financial Aid Office.

EDUCATION and/or EXPERIENCE

Bachelor's degree from an accredited college or university required. Five years of progressive financial aid experience.

LANGUAGE SKILLS

Proficient in both spoken and written English. Ability to interpret and explain complex data. Ability to effectively and professionally communicate in one-on-one small group and large group situations to students, alumni, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to perform basic and intermediate math essentials.

REASONING ABILITY

Ability to define routine problems, collect data, establish facts, and draw valid conclusions to solve routine problems and/or deal with a variety of variables in situations. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand and walk. Occasional light to moderate lifting from floor level, at waist, and above shoulders required. Infrequent bending and stooping necessary. Specific vision abilities required by this job include close vision in order to accurately input data and proofread; distance vision in order to recognize and assist visitors to the department.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Fast paced, multi-tasking, non-smoking work environment. Must be able to work the general business schedule of the law school (9:00 a.m. to 5:30 p.m.) plus evenings and weekends as necessary.

Competitive Benefits Package for full-time staff

• All Health/Dental/Vision Insurance Coverage Effective on your date of hire
• CIGNA Plus Medical & Prescription Coverage (Employee Only Semi-Monthly $71.92)
• CIGNA Dental & Vision (Employee Only Semi-Monthly $3.56)
• HSA/FSA Medical Savings Accounts
• Pet Insurance.
• Life Insurance covered by the law school at two times your basic annual salary.
• Optional Life Insurance for employee and spouse
• Short & Long Term Disability coverage no cost to employee
• 403(b) employee only contribution; auto-enrolled at 2%
• 401(a) Employer contributes 8% of your salary after 1 year and worked 1,000 hours.
• Paid Leave Time, New Employees earn 1 day (7.5 hours) per month
• Sick Leave Time, New Employees Sick leave will be prorated based on the hire date at 9.375 hours per month for the first partial year of employment. On January 1st, staff employees are eligible for 15 days sick leave at full pay.
• 18 Paid Holidays 2024
• Employee and Dependent Tuition Remission options
• FREE Downtown Employee Parking
• Discount Tickets to STCLH Sporting Events for Employee and Family
• On Campus Cafe

Required Skills

Required Experience

High School Diploma/GED, required.
 Journeyman or Master Electrician’s License, required.
 Autocad certificate (or proven competency), required.
 Bachelor’s degree or associate’s degree in engineering or equivalent experience, preferred.